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Surveillance Controller with Portuguese
hace 2 semanas
About Us
ARRISE
is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Romania, India, Canada, and Bulgaria—we are a global team of over 5,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver.
Job Purpose
The Surveillance Controller is responsible for ensuring the security, fairness, and integrity of ARRISE's operations. Through real-time monitoring, data analysis, and close coordination with cross-functional teams, the Surveillance Controller plays a vital role in detecting irregularities, minimizing fraud, and upholding the integrity of our gaming platform.
Key Responsibilities
- Monitor Live Casino activity in real time to detect high-risk behavior or fraudulent play.
- Ensure the security, compliance, and fairness of gaming tables and technical equipment.
- Identify suspicious betting patterns and escalate issues per internal protocols.
- Gather and consolidate surveillance data for deeper risk analysis.
- Collaborate with Risk and Operations teams to assess potential threats and safeguard game integrity.
- Deliver clear and concise reports on observed trends, irregularities, or emerging threats.
- Maintain confidentiality and adhere to the highest standards of professional integrity.
- Communicate clearly with internal departments and external partners.
- Assist with daily operational duties and support initiatives led by the Team Lead or Manager.
- Document irregularities, suspicious behavior, and operational concerns with accuracy.
Requirements
- Willingness to work 9-hour shifts, including nights and weekends, within a 24/7 operation.
- Excellent attention to detail and analytical thinking.
- Effective time management and task prioritization under pressure.
- Strong ethical standards and professional integrity.
- Proficiency in Microsoft Office 365 (Excel, Word, Outlook).
- Excellent English communication skills, both written and spoken.
- To speak Portuguese in an advanced or native level
Nice to Have
- Knowledge of data management or visualization tools (e.g., SQL, Tableau).
- Prior internship or academic projects in surveillance, security, or risk-related fields.
