Surveillance Controller with Portuguese

hace 3 días

Bogotá, Bogotá D.E., Colombia Arrise A tiempo completo

Description

Position at ARRISE


About Us
ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Romania, India, Canada, and Bulgaria—we are a global team of over 5,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver. Job Purpose   The Surveillance Controller is responsible for ensuring the security, fairness, and integrity of ARRISE's operations. Through real-time monitoring, data analysis, and close coordination with cross-functional teams, the Surveillance Controller plays a vital role in detecting irregularities, minimizing fraud, and upholding the integrity of our gaming platform.    Key Responsibilities

  • Monitor Live Casino activity in real time to detect high-risk behavior or fraudulent play.
  • Ensure the security, compliance, and fairness of gaming tables and technical equipment.
  • Identify suspicious betting patterns and escalate issues per internal protocols.
  • Gather and consolidate surveillance data for deeper risk analysis.
  • Collaborate with Risk and Operations teams to assess potential threats and safeguard game integrity.
  • Deliver clear and concise reports on observed trends, irregularities, or emerging threats.
  • Maintain confidentiality and adhere to the highest standards of professional integrity.
  • Communicate clearly with internal departments and external partners.
  • Assist with daily operational duties and support initiatives led by the Team Lead or Manager.
  • Document irregularities, suspicious behavior, and operational concerns with accuracy. 
Requirements
  • Willingness to work 9-hour shifts, including nights and weekends, within a 24/7 operation.
  • Excellent attention to detail and analytical thinking.
  • Effective time management and task prioritization under pressure.
  • Strong ethical standards and professional integrity.
  • Proficiency in Microsoft Office 365 (Excel, Word, Outlook).
  • Excellent English communication skills, both written and spoken.
  • To speak Portuguese in an advanced or native level
Nice to Have
  • Knowledge of data management or visualization tools (e.g., SQL, Tableau).
  • Prior internship or academic projects in surveillance, security, or risk-related fields.

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