Surveillance Controller

hace 1 semana

Bogotá, Bogotá D.E., Colombia The lemon Consulting A tiempo completo

Position: Surveillance Controller

Location: Bogota, Colombia

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

  • Monitor live operations in real time to identify irregular or high-risk activity.
  • Ensure compliance with security protocols, operational standards, and fairness in processes.
  • Detect and escalate unusual patterns, behaviors, or technical concerns according to internal procedures.
  • Collect and consolidate monitoring data for analysis and reporting.
  • Collaborate with risk, compliance, and operations teams to evaluate potential threats and maintain integrity of operations.
  • Prepare clear reports on trends, irregularities, or emerging risks.
  • Maintain strict confidentiality and uphold professional integrity.
  • Communicate findings effectively with internal teams and external stakeholders as needed.
  • Support daily operational tasks and assist with initiatives led by supervisors or managers.
  • Accurately document observations, incidents, and process deviations.

REQUIREMENTS:

  • Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication.
  • Recent graduate or final-year student in a technical, analytical, or business-related field.
  • Strong analytical skills with the ability to identify patterns and assess risks.Flexibility to work in rotating shifts, including nights and weekends, within a 24/7 environment.
  • High attention to detail and ability to work under pressure.
  • Strong organizational and time-management skills.
  • Commitment to ethical standards and confidentiality.
  • Proficiency with Microsoft Office tools (Excel, Word, Outlook).
  • Familiarity with monitoring tools, surveillance systems, or risk-assessment technologies.

BENEFITS:

  • Comprehensive training and professional development opportunities.
  • Competitive compensation with shift allowance where applicable.
  • Exposure to a fast-paced, technology-driven environment.
  • Opportunities for career growth and cross-department collaboration.
  • Supportive team culture with mentorship from experienced professionals.
  • Health and wellness initiatives.
  • Company events and team-building activities.

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