Billing Specialist

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Job Details

Under the supervision of the Billing Supervisor, this position is responsible for billing clients for specialty logistics services related to complex commodity shipments, including packaging requirements, customer-specific tariffs, and accurate cost capture. The role owns pricing, invoice generation, and invoice delivery for clients across an assigned portfolio of countries.

Responsibilities

• Own pricing, invoice generation, and invoice delivery tasks for all clients within the assigned country portfolio.
• Analyze billing inputs vs. outputs using BI tools to ensure accuracy and identify discrepancies.
• Work with the Sales department to maintain and update customer-specific tariffs and billing requirements.
• Gather and maintain all documentation required to update customer files, including special rates, routings, packaging requirements, and discounts.
• Interact frequently with internal colleagues at various levels (Sales, Operations, Finance, Customer Service) to ensure all related costs are accurately captured for billing.
• Prepare billing adjustments, including voids and credit memos, when required.
• Communicate regularly with global offices to align on customer billing needs and process requirements.
• Ensure customer files are organized, complete, and up-to-date in accordance with internal procedures.
• Perform related duties and support special projects as assigned.

Education

• Education related to Business Administration, Accounting, Sales, Marketing, Computer Sciences, or similar fields.

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Work Experience

• 1–3 years of experience in an international business environment in areas such as business administration, accounting, sales, marketing, customer support, or related functions.
• Experience in logistics, freight forwarding, supply chain, or a similar industry is a strong advantage.
• Direct experience in Pricing, Billing, or Accounting is highly advantageous.
• Experience working with customer contracts, pricing structures, rate cards, or billing systems preferred.
• SAP or other recognized ERP experience preferred.
• Familiarity with Transport Management Systems (TMS) is an advantage.

Skills and Knowledge

• English proficiency (written and oral).
• Strong communication skills (oral and written).
• Ability to work well under pressure and consistently meet deadlines.
• Ability to work independently—self-starter, proactive, and energetic.
• Strong attention to detail and accuracy.
• Familiarity with global geography, trade lanes, and airport codes.
• Proficiency in Microsoft Word and Excel.
• SAP experience preferred; BI tool knowledge an advantage.
• Ability to handle stressful situations professionally as they arise.
• Strong organizational and time-management skills.

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned