Claims Advocacy Specialist – General Insurance

hace 2 días

Bogota Calle, Colombia Marsh McLennan A tiempo completo
Company:MarshDescription:

We are seeking a talented individual to join our Claims Advocacy team at Marsh. This role will be based in Bogotá office. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a part of the Claims Advocacy team in the Knowledge Services function of Marsh McLennan you will support our stakeholders in the US region. Our Claims Advocates support clients in a unique capacity while remaining focused on carrier/TPA limitations and concerns. This role offers an opportunity to work with one of the most dynamic claims teams, providing expert claims advocacy to clients and internal stakeholders, collaborating on complex insurance programs and claim settlements.

We will count on you to:

  • Lead in-depth loss assessments to ensure accurate, data-driven claim evaluations for faster and more effective resolutions.
  • Act as a second-line advocate, progressing large, complex claims with minimal oversight.
  • Provide strategic loss insights to support timely and informed client communications.
  • Own compliance workflows, including e-filing, correspondence tracking, and regulatory adherence.
  • Proactively manage dormant files by reviving stalled claims through focused follow-ups.
  • Leverage data and reporting tools to generate performance dashboards and actionable insights for continuous improvement.

What you need to have:

  • • 3 to 5 years of experience in claims advocacy or related claims roles handling the General Insurance domain (Property/Casualty among others).
  • Proficient in Microsoft Office suite, with a strong emphasis on intermediate-level Excel skills.
  • Advanced English.
  • Excellent oral and written communication skills in English and Spanish.
  • Ability to easily navigate various technology platforms.

What makes you stand out:

  • Proven ability to manage complex claims and deliver strategic insights.
  • Experience with data analytics and reporting tools.
  • Experienced in working with AI models, leveraging advanced technologies to enhance decision-making processes.
  • Proven track record of collaborating with offshore colleagues, fostering teamwork and driving project success across geographical boundaries.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

  • Claims Advocate Specialist

    hace 1 semana

    Bogota - Calle, Colombia Marsh McLennan A tiempo completo

    Company:MarshDescription:We are seeking a talented individual to join our Claims Advocacy team at Marsh. This role will be based in Bogota office. This is a hybrid role that has a requirement of working at least three days a week in the office.Our Claims Advocates support clients in a unique capacity while remaining focused on carrier/TPA limitations and...

  • Claims Coordinator

    hace 5 días

    Bogota, Colombia First Image Consulting Peru SAC A tiempo completo

    **Essential Duties and Responsibilities** **The essential functions include, but are not limited to the following**: - Examining, processing, and calculating medical claims insuring filings, documentation, and reports - Assisting claimants, providers, and clients with problems or questions regarding their claims and/or policies - Process claims...

  • Claims Analyst

    hace 1 semana

    Bogota, Colombia Ongresso Colombia A tiempo completo

    Under the direction of the Claims Manager and Director of Operations (HHG), investigates and adjudication of claims for personal property loss or damage for household goods and commercial moves. The analyst ensures proactive and immediate resolution of claims settlements, communications and correspondence with claimants, as well as subrogation against...

  • Bilingual Claims Adjuster

    hace 3 semanas

    Bogota, Colombia Gallagher A tiempo completo

    IntroductionWelcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven...

  • Client Success Representative

    hace 3 días

    Bogota, Colombia Proliance General Contractors A tiempo completo

    **Proliance General Contractors**: **Client Success Representative (Remote)**: **Proliance General Contractors** is a licensed general contracting firm specializing in roofing, siding, solar, and windows. With over 50 years of combined experience, we are committed to providing exceptional service, professional installations, and exceeding client...

  • Senior Claims Adjuster

    hace 2 semanas

    Bogota, Colombia Gallagher A tiempo completo

    IntroductionWelcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven...

  • Claims Consultant

    hace 7 días

    Bogota, Colombia Munich Re A tiempo completo

    **Claims Consultant - RCC LA (M/F/d)***: **We are looking for a qualified professional for the position of Claims Consultant in our Regional Claims Centre Latin America (RCC LA) located in Bogota.** **Location** Bogotá, Colombia The **Claims Consultan**t will monitor and analyze claims and claim portfolios on regional basis and will have the opportunity...

  • Support Analyst

    hace 7 días

    Bogota, Colombia Lodestone Solutions A tiempo completo

    Join our global team, and work on a leading travel insurance claims system. You will be supporting clients in North America, with the opportunity to learn the travel insurance business, and enhance your knowledge of leading automation technologies. **Location** You can be located in any country, in the same time zone as Colombia or Mexico. As you will...

  • Atención Al Cliente Bilingue- Reclamos

    hace 3 días

    Bogota, Colombia First Image Consulting Peru SAC A tiempo completo

    **Essential Duties and Responsibilities** **The essential functions include, but are not limited to the following**: - Examining, processing, and calculating medical claims insuring filings, documentation, and reports - Assisting claimants, providers, and clients with problems or questions regarding their claims and/or policies - Process claims...

  • Sr Specialist, Patient Relations

    hace 5 días

    Bogota, Colombia PTC THERAPEUTICS A tiempo completo

    **Job Description Summary**: **Job Description**: Location : Bogotá (Colombia) Overview Founded in 1998, PTC Therapeutics is a global commercial, diversified biopharmaceutical company. Our team is deeply committed to a unifying purpose: Extending life’s moments for rare disease patients and their loved ones. PTC is a science-led, patient-centered...