Help Desk Engineer

Company DescriptionBetterWorld Technology specializes in Managed IT Services, Cybersecurity, IT Consulting, and Cloud Services. The company is focused on delivering comprehensive outsourced IT solutions, ensuring technical efficiency and enhanced security for businesses. With a commitment to combining innovative technology with excellent customer experience,...

We are seeking a **bilingual IS Help Desk Supervisor** to lead our technical support team in Medellín. This role is critical in ensuring the highest quality of IT support for internal and external users while aligning with the organization’s business objectives. The Help Desk Supervisor will manage day-to-day operations, mentor junior staff, and serve as...

WE'RE HIRING A HELP DESK SPECIALISTAre you a tech-savvy problem solver who loves troubleshooting and keeping systems running smoothly? Do you thrive in a fast-paced environment where efficiency and customer support go hand in hand?At SkyTab Solutions, we seek a Help Desk Specialist with an IT background to provide top-notch support and ensure seamless...

NeoWork is seeking a Bilingual Help Desk & Client Support Specialist to support a growing restaurant-focused operation in the US. This teammate will help onboard clients to ordering platforms, provide Tier-1 technical support, and handle bilingual communication between restaurant owners and vendors. The role requires strong customer service, clear...

**Roca Alliances** - A specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions to ensure the perfect match for each role. With a deep understanding of industry trends, we conduct targeted, efficient recruitment, building long-lasting partnerships that drive business...

**Roca Alliances** is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. Committed to excellence, we build long-lasting...

We are seeking abilingual IT Help Desk Technicianbased inMedellín, Colombia, to support our U.S.-based law firm clients. This is aremote, full-timetechnical support role within a managed service provider environment.You will handle service tickets, perform remote troubleshooting, and assist with Microsoft 365, Intune, and Azure systems—ensuring reliable,...

NeoWork is seeking a Bilingual Help Desk & Client Support Specialist to support a growing restaurant-focused operation in the US. This teammate will help onboard clients to ordering platforms, provide Tier-1 technical support, and handle bilingual communication between restaurant owners and vendors. The role requires strong customer service, clear...

We are looking for a Help Desk Analyst (Level I) to join our team in Medellín. This role is 100% on-site / in-office, not remote.Salary: COP $4,409,600 + full legal benefits (prestaciones sociales)Location: Medellín, Colombia (onsite)Main ResponsibilitiesProvide technical support to end users via phone, web tickets, chat, or email.Diagnose and resolve...

We are currently seeking a Helpdesk Engineer Level 2 for our office located in **Medellin, Colombia**. **Location**: Medellin, Colombia **Roca Alliances** is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep...