Help Desk Specialist

hace 2 semanas


Medellín, Antioquia, Colombia SkyTab Solutions A tiempo completo US$40.000 - US$60.000 al año

WE'RE HIRING A HELP DESK SPECIALIST

Are you a tech-savvy problem solver who loves troubleshooting and keeping systems running smoothly? Do you thrive in a fast-paced environment where efficiency and customer support go hand in hand?

At SkyTab Solutions, we seek a Help Desk Specialist with an IT background to provide top-notch support and ensure seamless operations for our clients. If you have experience with IT troubleshooting, and system management, we want to hear from you

What You'll Do:

  • Provide technical support to our clients.
  • Troubleshoot hardware, software, and network issues.
  • Install, configure, and maintain IT systems and applications.
  • Document and resolve technical inquiries efficiently and effectively.
  • Assist with security protocols and system updates.
  • Point of Sale experience is a plus.

What We Need:

  • Be Pro-Active, not Retroactive.
  • A self-starter who is eager to take on projects.
  • Proficiency in English
  • Proven experience in IT support, help desk, or technical assistance.
  • Familiarity with CRM Ticket systems and cloud-based tools.
  • Strong problem-solving and communication skills.
  • Ability to work independently and collaboratively in a remote setting.
  • Knowledge of basic networking, cybersecurity, and troubleshooting best practices.

Perks of Joining SkyTab Solutions:

  • 100% Remote Work
  • Growth Opportunities
  • Competitive Salary

READY TO JOIN THE TEAM?

Job Type: Full-time


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