Trip Support Specialist

hace 1 semana

Bogotá, Bogotá D.E., Colombia Destinytravel A tiempo completo

As a Trip Support Specialist, you will assist travelers throughout their journey by providing guidance, answering questions, and ensuring each step feels organized and stress-free. You will work closely with clients to understand their needs and support them from planning to return.

At Destiny&Co, we are committed to exceptional communication, personalized service, and creating memorable travel experiences.

Key Responsibilities

• Respond to inquiries across email, phone, and messaging channels.

• Assist with itinerary changes, confirmations, and documentation.

• Provide clear destination information and requirements.

• Follow up before and after departures.

• Handle concerns with empathy, patience, and professionalism.

Benefits

• Fully remote with flexible hours.

• Travel perks and learning opportunities.

• Supportive team culture.

• Growth potential in the industry.

What We're Looking For

• Excellent communication skills.

• Detail-oriented and organized.

• Customer service experience preferred.

• Tech-comfortable and adaptable.

• Passion for travel and helping others.

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