Back Office Assistant
hace 4 días
Back Office Assistant
Provide support in the execution and coordination of administrative and operational activities for the organization's clients. This support will be mainly through back-office tasks, ensuring the proper flow of information, documentation, and reports that contribute to the efficiency of business processes.
RESPONSIBILITIES
Its functions are the following, however, they are not limited to:
- Assist in managing and organizing client and internal documentation, ensuring all files are updated and properly stored in the assigned systems.
- Prepare and review reports, spreadsheets, and other administrative documents required by management or clients.
- Coordinate internal communication between departments to ensure timely completion of operational tasks.
- Follow up on pending tasks, deliverables, and client requests to ensure deadlines are met.
- Assist supervisors or account managers with any administrative processes required to support ongoing projects or accounts.
- Meet the goals and expectations set by the client and/or immediate Supervisor.
- Comply with company policies, regulations, and standards related to quality, health, and safety.
REQUIREMENTS:
- Advanced English level (B2).
- At least 6 months of experience in accounting, back-office, or BPO/customer support roles.
- Strong organizational and communication skills.
- Proficiency in office tools (Excel, Word, Outlook, etc.).
- Availability to work on-site from our office in Medellín.
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