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After Hours Logistics Coordinator Part Time
hace 3 días
*Non-bilingual candidates won't be considered for this position*
Available Schedules:
Monday off all day
Tuesday
Wednesday
Thursday AM
Friday AM
Saturday off after 0600 AM
Sunday off all day
About the Role
The
Load Coordinator
is a key member of VOC's Operations Dispatch Team, responsible for overseeing driver scheduling and ensuring operational excellence that meets customer expectations.
Reporting to the
Lead Load Coordinator
,
Local Supervisor
, or
Dispatch Manager
, this role plays a vital part in VOC's mission to deliver reliable, efficient, and compliant logistics solutions.
You'll be directly involved in managing schedules, coordinating with drivers and U.S.-based managers, and ensuring our Transportation Management System (TMS) reflects accurate, actionable data that supports VOC's performance metrics and growth.
Responsibilities
- Manage drivers' daily and weekly work shift assignments for all assigned loads.
- Plan 100% of upcoming weekly schedules and approximately 15% of mid-week or last-minute changes.
- Coordinate regularly scheduled loads and extra trips requested by customers for assigned locations, terminals, or accounts.
- Conduct a high volume of phone calls with drivers to ensure clarity and execution of assigned shifts.
- Maintain schedule accuracy within the TMS to ensure assignments are correct before, during, and after loads.
- Coordinate with U.S.-based managers to ensure equipment availability, driver performance, and compliance with Payroll, U.S. Labor Laws, and Hours of Service regulations.
- Communicate challenges that impact scheduling effectiveness or customer satisfaction.
- Stay aware of customer needs, contractual obligations, and operational changes to adjust shifts as needed.
- Collaborate with other members of the Dispatch Department to ensure effective scheduling strategies and strong customer satisfaction.
Requirements
- 1+ years of experience in
Transportation Logistics
or a related field. - Bilingual in English
– fluent in oral and written communication. -
B2 or C1 - Exceptional and proactive communicator capable of decision-making and problem-solving in live, high-pressure environments.
- Strong focus on collaboration, accountability, and continuous improvement.
- Skilled in analyzing data, KPIs, and operational performance metrics.
- Ability to balance strategic thinking with hands-on execution in a fast-paced, evolving environment.