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Dental Administrative Assistant
hace 3 semanas
About Us
At VirtuPartner, we are a dynamic and growing virtual assistant company dedicated to helping businesses streamline their operations through expert administrative support, customer service, and specialized industry assistance. We are committed to fostering an inclusive environment that values diversity. As an equal opportunity employer, we celebrate diversity and strive to create a workplace where everyone can thrive.
We are seeking a highly detail-oriented Dental Administrative Assistant to join our dental support team. This role is ideal for someone who takes pride in accuracy, organization, and reliability—especially when handling insurance claims and verifications.
About the Role
The Dental Administrative Assistant will support a dental office's administrative team by ensuring insurance claims are processed correctly, verifications are completed efficiently, and documentation remains compliant with industry standards. The ideal candidate has prior experience in dental billing, a strong grasp of insurance claim procedures, and proficiency in Dentrix Ascent or a similar dental software platform.
This position offers the opportunity to grow into a full-time role with increased responsibility for those who perform well.
Key Responsibilities
- Verify insurance coverage and benefits for patients accurately and promptly.
- Prepare and submit dental insurance claims for procedures such as crowns, fillings, implants, extractions, and deep cleanings.
- Review and confirm claim notes include all necessary details (e.g., bone loss, calculus, number of cusps, etc.).
- Track and follow up on outstanding claims and denials to ensure timely resolution.
- Maintain accurate and organized digital records in compliance with established SOPs.
- Communicate with patients for treatment plan follow-ups (secondary task).
- Assist with occasional administrative tasks related to the practice owner's other ventures (e.g., vendor or city office communications).
Qualifications
- Minimum 1 year of dental billing or insurance claim experience (dental experience required; medical not applicable).
- Familiarity with Dentrix Ascent or similar dental management software.
- Excellent attention to detail — accuracy and consistency are essential.
- Strong English communication skills, both written and verbal.
- Self-starter with the ability to manage priorities independently.
- Highly organized, dependable, and tech-savvy.
Preferred (but not required):
- Previous experience working in a U.S.-based dental office.
- Understanding of HIPAA compliance and patient confidentiality.
Why This Role Matters
By efficiently managing insurance claims and verifications, you'll help reduce administrative workload for the dental office team, improving overall patient experience and office productivity. This is an excellent opportunity to showcase your precision and professionalism in a role that directly impacts operational success.
Why Join Us?
- Remote Work: Enjoy the flexibility of working from anywhere.
- Growth Opportunities: High-performing team members can quickly advance to full-time roles with added responsibility.
- Supportive Environment: Work with a collaborative and professional team that values your expertise and reliability.
- Meaningful Impact: Contribute to the efficiency and success of dental practices through accurate and compliant administrative support.
Location: Remote
Type: Part-Time to Full-Time (based on performance)
Industry: Dental / Administrative Support
Job Type: Full-time
Expected hours: 40 per week
Work Location: Remote
