Lead QA Specialist

Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

You will work onsite from Bogotá, Colombia (Salitre area).
We are looking for a Lead QA Specialist to join our Pogo Studio Our Quality Verification and Standards (QVS) team is an important part of our development process, delivering applicable insights that support our game teams to optimize software performance and enhance gameplay.

Lead QA Specialist develop processes for driving end-to-end quality across a game or a portfolio of games. You will combine hands-on elements working with game development teams on mobile games and involvement with goals and programs across the EA Mobile QA organization. You will report to the QA Development Director.

Responsibilities

• Design and run quality verification process by providing technical and strategic direction based on collaboration with multiple disciplines.
• Target the areas of issue prevention, detection, containment and reaction.
• Manage overall test strategy for the 3 disciplines game, Live services , and platform and test planning for each release.
• Conduct investigations into escaped defects to identify and address gaps and risks in existing QA processes.
• Problem solving and risk assessments with the goal of finding permanent solutions and averting risks in the future
• Maintain game domain knowledge, understanding genre and platform norms and player expectations for specific titles.
• Plan test strategy and QA tasks using Scrum/agile process together with production teams.
• Partner with QA Management on tracking and reporting progress, project metrics and forecasting.
• Work with QA Analytics on programs such as data-driven Risk-based Testing, use of AI and machine learning to improve QA efforts.
• Partner with game development teams on product roadmap, feature readiness and quality targets.
• Work with the Quality Engineering team to determine projects use of automation, conduct tools and tech evaluation and improve adoption considering priority and return on investment.

Qualifications

• Bachelor's degree in Computer Science or related field, or equivalent work experience.
• 5+ years of experience in Quality Assurance/test planning.
• 1+ years of experience in leadership, leading a QA team in a software development environment.
• Experience creating end-to-end test strategies.
• 4+ years of experience conducting test planning and execution through multiple stages of product development, final release, and live service.
• Experience using tools, technology, automation, and data for test efficiency and optimization.
• An understanding of quality assurance techniques, testing and automation frameworks, and multiple test methodologies.

EA Bogota Benefits

• Health Benefits - Medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan.
• Professional Development - Training and development programs, opportunities for career advancement and tuition reimbursement
• Work-Life Balance - 15 vacation days, paid holiday closure and paid sick leave
• Meaningful Work - Opportunity to directly contribute to the development of EA titles
• Additional Perks - Meal card ($400,000 COP per month), game credits and console reimbursement program
• Work Environment - New office space in the heart of Salitre, inclusive work culture and supportive team environment

…and more

About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.