Partner integration Specialist

hace 7 horas

Bogotá, Bogotá D.E., Colombia Rappi A tiempo completo

Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds

Do you want to know why Rappi?

WE SEE OPPORTUNITIES where others see problems

WE SEE CLOSE where others see distance

WE SEE ADRENALINE where others see pressure.

Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience.

Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission

Check out how it will impact our ecosystem:

The Partner Integration Specialist is responsible for leading the end to end onboarding and technical integration process for strategic partners across Spanish speaking countries from the CPG and Ecommerce verticals.
This role combines technical expertise, project management, and partner facing communication. The specialist will present the available integration methods, guide partners in selecting the best fit for their operational model, and execute the full integration process until all success metrics are achieved and the account is ready to transition to Technical Account Management.
You will play a key role in ensuring high quality implementations, predictable timelines, and healthy operational and technical performance for all integrations under your scope.

As part of Rappi, you will be responsible for:

Integration Execution & Technical Ownership

  • Lead end to end technical onboarding for partners from kick-off to go live following Rappi's standardized integration processes.

  • Explain and recommend integration alternatives based on partner capabilities and Rappi requirements.

  • Manage and configure integrations using API endpoints, understanding their structure, payloads, data flows, authentication tokens, and error handling.

  • Implement SFTP file exchanges for real time updates.

  • Conduct testing, validation, and troubleshooting throughout the integration lifecycle.

  • Monitor integration health metrics and ensure partners meet operational quality thresholds before handover.

Project & Partner Management

  • Act as the main point of contact for partners during the onboarding phase, ensuring clear communication and alignment on requirements, timelines, and expectations.

  • Coordinate internally with Product, Engineering, Operations, Commercial/Partner Success, Catalog, and Logistics teams to ensure seamless implementations.

  • Manage multiple integration projects simultaneously, ensuring on-time delivery and adherence to technical standards.

Good and now, what are the requirements for me to be part of this neon universe?

Technical Skills Required

  • Strong understanding of REST APIs:
    Ability to interpret API documentation, understand request/response structures, manage authentication tokens, map data fields, and use tools like Postman for testing and implementation.
     

  • SFTP integrations:
    Ability to configure and validate automated file exchanges and scheduled data flows.
     

  • SQL is a must:
    Ability to write and run queries to validate data, troubleshoot integrations, and monitor partner performance.
     

  • Tools:
    Postman, Jira, Confluence, Kissflow, Snowflake, Redash.
     

  • Intermediate English (reading documentation + partner/internal communication) and native Spanish.
     

Soft Skills

  • Excellent stakeholder management and communication skills with both technical and commercial audiences.
     

  • Strong project ownership mindset: accountable for timelines, quality, and partner satisfaction.
     

  • Analytical and detail oriented approach to problem solving.
     

  • Ability to translate technical concepts into clear, actionable steps for non technical partners.
     

  • High sense of urgency and ability to operate in fast paced environments.

Worker type:

Regular

Company:

Rappi Technology Colombia

For more information check our website and check our reviews on Glassdoor

we are waiting for you to build and deliver the magic together #Rappi

  • Integration and Support Specialist

    hace 7 horas

    Bogotá, Bogotá D.E., Colombia Capgemini Engineering A tiempo completo

    At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...

  • Integration Specialist

    hace 7 horas

    Bogotá, Bogotá D.E., Colombia Xploy Solutions A tiempo completo

    We are seeking a highly motivated and skilled Odoo Technical Support & Integration Specialist to join our team. The ideal candidate will be responsible for maintaining our Odoo environment, providing technical support to end-users, and developing robust API integrations between Odoo and various external platforms, including Shopify. This role requires a...

  • Partner Sales Specialist

    hace 7 horas

    Bogotá, Bogotá D.E., Colombia GeoVictoria A tiempo completo

    Somos una multinacional donde puedes ser tú mismo y tus ideas importan. Priorizamos el mérito sobre la jerarquía, celebramos los valores y somos una jungla de diversidad.¿Qué valores? Las 4H : Somos Happy, Honestos, Humildes y Hungry por crecer en todo el mundo. Queremos conquistar el mundo con nuestro increíble talento: entregar servicios de software...

  • Integration Engineer

    hace 7 horas

    Bogotá, Bogotá D.E., Colombia CBTW Americas A tiempo completo

    What we doWe are a global tech solutions company that believesCollaboration Betters The World.Leveraging strategy, technology, and design, we partner with organisations worldwide to offer comprehensive solutions from idea conception to product realisation. We work with people around the globe to advise, build, run, and support the creation of products with...

  • Senior Integration Developer

    hace 7 horas

    Bogotá, Bogotá D.E., Colombia Slalom A tiempo completo

    Who You'll Work WithWe help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to...

  • Alliances - Partner Account Manager

    hace 7 horas

    Bogotá, Bogotá D.E., Colombia griddable A tiempo completo

    DescriptionCombined Role: Partner Sales & Account Manager — ColombiaRole OverviewSalesforce, the world's #1 CRM and one of the fastest-growing enterprise software companies, is seeking a highly motivated team player to join the Alliances and Channels team inColombia. This hybrid role requires an individual who is both a strategic thinker and a "real doer"....

  • Customer Integration Specialist

    hace 7 horas

    Bogotá, Bogotá D.E., Colombia Iron Mountain A tiempo completo

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...

  • Alliances - Partner Account Manager

    hace 7 horas

    Bogotá, Bogotá D.E., Colombia Salesforce A tiempo completo

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword —...

  • Partner Experience Specialist

    hace 7 horas

    Bogotá, Bogotá D.E., Colombia HubSpot A tiempo completo

    POS-P651In this role, you'll get to:Ensure compliance and integrity across partner-sourced deals through accurate auditing and reporting.Improve partner satisfaction by streamlining escalation handling and response times.Enhancing operational efficiency through documentation, automation, and process optimization.Supporting scalable growth of the partner...

  • Partner Experience Specialist

    hace 7 horas

    Bogotá, Bogotá D.E., Colombia HubSpot A tiempo completo

    POS-P651In This Role, You'll Get ToEnsure compliance and integrity across partner-sourced deals through accurate auditing and reporting.Improve partner satisfaction by streamlining escalation handling and response times.Enhancing operational efficiency through documentation, automation, and process optimization.Supporting scalable growth of the partner...