Social Media Manager
hace 2 semanas
About The JobYou will run social channels with a performance mindset. This role blends creative output such as short-form video, copy, and posts with operations like calendar and coordination work and analytics including reporting and iteration. You will collaborate closely with community to align messaging with events, campaigns, and in‑game moments.You will:Own the content calendar and publishing workflow across key platforms.Create and publish 3 TikTok videos per week.Write and schedule social copy and support asset creation for events, campaigns, and evergreen content.Write and publish 2 to 3 blog posts per month.Engage daily with the community in comments and DMs using a brand-safe tone.Monitor sentiment and performance; turn data into weekly improvements and clear reporting.Coordinate with internal stakeholders to support GTMs, CTAs, and campaign initiatives, ensuring consistent brand voice.About youYou have run brand social channels before and can deliver content consistently.You have created short-form video before and can produce at a steady pace.You write clearly, adapt tone by channel, and understand what performs.You have used social analytics before to improve what you publish.Nice to have:You have worked in gaming, entertainment, or highly engaged consumer brands.You have collaborated with creators or influencers before.Technical requirementsA minimum internet speed of 15 Mb/s download and 15 Mb/s upload with Latency < 120 ms, internationallyA minimum of 8 GB RAMWindows 11 (All editions except Windows S Mode), or macOS 13.0 or newerA processor with a CPU Mark of at least 9220, like Intel i5-8400, or stronger (Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above)A GPU with a G3D Rating of 4806, like GTX 760, or strongerA smartphone usable for two-factor authentication that runs at least:Android 10.0 or newerApple iOS 16.0 or newerWe offerThe flexibility to work 100% remotely with no wasted commute time and travel costsA position at a fast-paced international company with ambitious gaming, e-commerce, and tech clientsA casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniquenessInnovative digital tools and comprehensive training, with access to our library of online training coursesVarious learning and career development initiatives throughout the yearFun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a fewAbout 5CAWe are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds and champion diversity and inclusion in all we do.By sending your application, you understand that your data will be stored in our recruitment database. Your data will be held and used by 5CA primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer.
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