Customer Service Representative

hace 18 horas


Medellín, Antioquia, Colombia EZContacts A tiempo completo

About EZContacts

We are one of the fastest-growing eyewear and contact lens retailers in the United States. Since expanding our operations to Colombia last year, our Medellín-based remote team has become a cornerstone of our success. We are looking for
4 high-energy, friendly professionals
who are passionate about customer care and eager to grow with an international company.

Position Details
*
Location:
Remote (Colombia)

  • Contract Type:
    Independent Contractor
  • Schedule:
    Monday to Friday, 9:00 a.m. – 5:30 p.m. (U.S. / ET Calendar)
  • Compensation:
    Starting at 3.2M COP per month, increasing to 3.5M COP after six months.
  • Benefits:
    Performance-based bonuses, immediate Gym subscription, and Healthcare plan (after six months).

What You'll Need:
C1 Level (Fluent written and spoken).

  • Personality:
    You are a true
    "people person"
    —friendly, empathetic, and professional in every interaction.
  • Mindset:
    A proactive problem-solver who enjoys helping others and naturally identifies opportunities to recommend complementary products (cross-selling).
  • Technical Setup:
    A quiet home office with a minimum 100 Mbps internet connection.
  • Equipment:
    Personal laptop (Minimum i5 processor / 8GB RAM).

What We Offer
* A stable, long-term position with a "People-First" team culture.

  • Career growth opportunities within a fast-expanding international company.
  • The chance to work with an established, high-performing squad in Medellín.

How to Apply
If you're ready to join our growing team, please send your updated CV to

. Please include your preferred time for a quick introductory call.

  • Note: Selected candidates will be invited to a Google Meet interview (recorded). The final shortlist will be reviewed by our U.S. Customer Service Global Managers.


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