Customer Service Representative
hace 1 semana
**Remote Bilingual Receptionist - Job Description**
A Viva Engage client is seeking a highly professional and empathetic Remote Receptionist fluent in both English and Spanish to support a fast-growing U.S.based law firm representing injured workers.
This role is ideal for someone with outstanding communication skills, a strong sense of accountability, and a passion for client service. You’ll be the first point of contact for clients, helping them navigate legal processes with care and professionalism.
**Job Duties**:
- Answer incoming calls through a VOIP system in both English and Spanish
- Deliver exceptional customer service to clients, attorneys, insurance adjusters, and court personnel
- Forward calls to the appropriate departments and take accurate messages
- Schedule appointments and manage calendars
- Communicate with internal teams using Microsoft Teams and Office 365
- Maintain a high level of professionalism and empathy when speaking with individuals experiencing work-related injuries
**Requirements**:
- Fluent in English and Spanish (able to read, write, and speak with near-native fluency)
- Previous experience in customer service or reception (experience in a legal setting is a plus)
- Reliable high-speed internet and a dependable computer setup
- Willingness to work on Colombian holidays (U.S. holidays are observed and paid)
- Strong sense of responsibility, punctuality, and commitment to quality work
- Empathy, professionalism, and a growth-oriented mindset
- Willingness to undergo background checks and additional screenings
**Benefits**:
- Monday to Friday schedule
- 100% remote position
- Working hours: 8 AM - 5 PM Pacific Time
- Indefinite-term contract
- Paid time off in your first year
- Internet and electricity allowance (150,000 COP/month)
**Job Type**:
Full-time
Independent Contractor
**Salary**:
2,800,000 COP/month + 150,000 COP monthly allowance for internet and electricity + All Colombian labor law benefits
**Take the Next Step**:
If you're a motivated and service-driven professional ready to join a fast-paced, mission-driven team, we want to hear from you.
Resumes must be submitted in English.
**Experience**:
- customer service: 2 years (required)
**Language**:
- English (required)
-
Customer Service Representative
hace 1 semana
Medellín, Antioquia, Colombia Solvo Global S.A.S A tiempo completoJob description: We are seeking Customer Service Representatives that share our passion for providing service excellence.We are driven by our passion for people: Our clients, their customers, and our amazing team of service representatives! **Language**: - english (required)
-
Customer Service Representative
hace 1 semana
Medellín, Colombia First Colombian Company A tiempo completo**Customer Service Representative - Logistics Industry** **Location**: Medellin **Schedule**: Sunday to Thursday - Shift 1: 8:00 AM - 5:00 PM - Shift 2: 3:00 PM - 12:00 AM (A_lternate every two weeks between Shift 1 and Shift 2_ **Contract Type**: Permanent **About Us**: We’re looking for a Customer Service Representative to join our friendly team! At...
-
Customer Service Representative
hace 2 semanas
Medellín, Colombia Unified Benefits South A tiempo completo**Job Opening: Customer Service Representative** **Company**: Unified Benefits South S.A.S **Location**: Medellín, Colombia **Work Modality**: Remote (work from home) **Salary**: COP $3,000,000 per month Unified Benefits South S.A.S is looking for a dedicated and service-oriented **Customer Service Representative** with excellent communication skills to...
-
Customer Service Representative
hace 4 días
Medellín, Colombia Savant A tiempo completoHuman Resources | Employee Management | People Experience Role Summary The Customer Service Representative is responsible for providing high-quality support to clients by responding to inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a service-oriented...
-
Customer Service Representative
hace 2 semanas
Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completoPosición: Customer Service Representative (Voice) Ubicación: Medellin Horario: Disponibilidad para trabajar de lunes a domingo (2 días libres) Descripción del Cargo: Estamos buscando un Customer Service Representative con habilidades avanzadas en inglés para gestionar llamadas entrantes y salientes. En este rol, serás responsable de brindar una...
-
Customer Service Representative
hace 2 semanas
Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completoPosición: Customer Service Representative (Voice) Ubicación: Medellin Horario: Franja 11 am - 1 am (ruta disponible) Disponibilidad para trabajar de lunes a domingo (2 días libres) Descripción del Cargo: Estamos buscando un Customer Service Representative con habilidades avanzadas en inglés para gestionar llamadas entrantes y salientes. En este rol,...
-
Customer Service Representative
hace 4 días
Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completoPosición: Customer Service Representative (Voice) Ubicación: Medellin Horario: Franja 11 am - 1 am (ruta disponible) Disponibilidad para trabajar de lunes a domingo (2 días libres) HIRING BONUS!!! Descripción del Cargo: Estamos buscando un Customer Service Representative con habilidades avanzadas en inglés para gestionar llamadas entrantes y...
-
Customer Service Representative
hace 2 semanas
Medellín, Colombia ProSolar Caribbean A tiempo completo1 day ago Be among the first 25 applicants Direct message the job poster from ProSolar Caribbean Chief Technology Officer at Prosolar America Schedule: Monday to Friday, 10:30 AM – 6:30 PM (COT) Type: Full-Time, Contractor (Self-Employed) Compensation: USD $850/month (Contractor Basis) About Us ProSolar is a solar energy company that has served the U.S....
-
Customer Service Representative
hace 2 semanas
Medellín, Antioquia, Colombia EZContacts A tiempo completoAbout EZContacts is one of the fastest-growing eyewear and contact lens retailers in theUnited States.With consistent year-over-year growth and a strong commitment to providing exceptional customer experiences, we're now expanding our Customer Service operations toMedellín, Colombia.We're looking for motivated, English-fluent professionals who are...
-
Customer Service Representative
hace 2 semanas
Medellín, Colombia Sky Mart Sales Corp A tiempo completoSky Mart Sales Corp. is a leading supplier of chemicals and lubricants in the aviation industry, established in 1985. We pride ourselves on integrity, passion, and innovation. Our goal is to deliver exceptional customer service while fostering a collaborative work environment where our team can achieve both personal and professional growth. We are hiring a...
