Client and Business Services Coordinator

hace 2 días

Colombia There is Talent A tiempo completo

Position: Client and Business Services Coordinator

Location: Remote
Schedule: Monday to Friday, to be defined (CST)
Contract Type: Independent Contractor Agreement
Availability: Part-time

About Us

We are a boutique education consulting and legal advocacy firm focused on promoting the well-being of children and families. Our services include consulting, coaching, legal representation, and mediation, all designed to support inclusive, equitable, and high-impact systems.

We are seeking a highly organized and mission-driven Client & Business Services Coordinator to support client engagement, business development, and daily administrative operations in a virtual environment

Key Responsibilities
  • Conduct client intake and follow-up calls to gather information and ensure client satisfaction.
  • Draft and manage client-facing communication templates, including intake forms, welcome letters, agreements, and outreach emails.
  • Develop, distribute, and track surveys and feedback tools.
  • Collect, organize, and summarize client feedback for reporting and service improvement.
  • Monitor procurement portals for RFPs, RFQs, and bid opportunities.
  • Track proposal deadlines and support proposal development and submission.
  • Organize and maintain electronic client and firm files.
  • Perform data entry and light data analysis for reporting and tracking purposes.
  • Manage calendars, scheduling, and general administrative support.
  • Assist with basic marketing tasks and coordination of virtual or in-person events.
Requirements
  • Experience in administrative support, client services, business development, or communications.
  • Excellent written and verbal communication skills in English.
  • Strong attention to detail and organizational skills.
  • Proficiency with Google Workspace and Microsoft Office.
  • Experience with tools such as Canva, Asana, and Slack is a plus.
  • Ability to handle confidential information professionally.
  • Comfortable working independently in a remote environment.
Benefits
  • 100% remote work.
  • 20 hours per week.
  • Experience working with international clients.
  • Improvement in your English skills.
  • Development plans.
  • Training with tools and team support.

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