Track and Trace

hace 7 días

Medellín, Antioquia, Colombia SaleStrategy A tiempo completo

DISPATCHER (ON SITE)

Must:

  • We ONLY consider English-speaking candidates (B2-C1 level)
  • We invite candidates who reside in Medellín only.

About SaleStrategy:

We believe that great service starts with great people. We are dedicated to building a strong, motivated team that works hand in hand to exceed our clients' expectations every day. We are a BPO specializing in outsourced solutions, and we're looking for a stellar Dispatcher to join our team in Medellín, who will play a pivotal role in our continued success.

The Role:

The Dispatcher will be integral to our operations, meticulously managing data entry, vendor onboarding, and client relations. This individual will be expected to uphold the highest standards of accuracy, timeliness, and professionalism.

Key Responsibilities:

  • Execute precise data entry tasks, ensuring timely verification and updates to account managers.
  • Efficiently manage the intake and processing of vendor insurance and onboarding data, ensuring seamless integration into our TMS.
  • Problem solves accounts and provides excellent customer service to all clients, vendors, and staff.
  • Engage in the development of projects aimed at continuous operational improvement. -Through phone calls, negotiate with third-party vendors to secure favorable SLAs and manage transaction costs effectively.
  • Monitor vendor compliance with established guidelines and SLAs, optimizing operational routes.
  • Cultivate and maintain strong relationships with clients, vendors, and internal partners. -Support management with business initiatives and additional responsibilities as needed.

Requirements:

  • Auto-finance, dispatch, or call center experience preferred.
  • Highly efficient, detail-oriented, organized, and creative with the ability to manage multiple priorities.
  • A proven track record of outstanding performance in assigned tasks and responsibilities.
  • Demonstrable self-motivation and ownership of proactive work initiatives.
  • Excellent client management capabilities, with a history of effective training delivery.

Language Requirement:

Proficiency in English (B2-C1 level) is essential for this role. Candidates must be fully fluent in both spoken and written English.

Benefits:

  • A modern, well-equipped workspace designed to foster productivity and creativity.
  • A comprehensive gym program to support your health and well-being.
  • Regular team-building activities that promote a cohesive and enjoyable work environment.
  • A long-term contract to support your professional growth with us.

Application Process:

  • We invite candidates residing in Medellín with the requisite English language proficiency to submit their application. If you are driven by excellence and ready to contribute to a leading team, we welcome you to apply for this exciting opportunity.

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