Customer Service Support

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completo


Overview

Why TP?

With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We don't stop innovating, and we always go beyond.

Are you ready to work with the TOP team?



Responsibilities

What you'll do as a Customer Service Expert?

  • Respond to all customer inquiries.
  • Provide excellent customer service by being a good listener.
  • Work with confidential customer information, while treating it sensitively.
  • Aim to resolve issues on the first interaction by being proactive, patient, and understanding.


Qualifications

Who are you?

  • An advanced English (80%) and Spanish speaker.
  • An empathetic, responsible, and proactive person.
  • Someone who has multi-tasking skills and the ability to solve any situation.
  • A person with one year of experience in sales in digital marketing.

Enjoy:

  • A salary of $2'
  • 42 hours per week.
  • 2 days OFF
  • Conecta 26.
  • 15% Performance Bonuses. 
  • Growth opportunities.
  • Paid Training.
  • Long-term contract.
  • Career development programs.
  • Coworkers fund.
  • Volunteering program.

Connect with other cultures and be part of the world's largest interactions team.



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