Customer Service
hace 4 días
SERVIAP, SA de CV somos parte de una empresa dedicada a proveer servicios integrales en
Recursos Humanos a empresas establecidas en territorio nacional y en el extranjero.
Nos encontramos en búsqueda de **CUSTOMER SERVICE**
**Ubicación de la vacante**:100% remoto
**Escolaridad**: Lic. Economía, Finanzas, Administración de empresas o carreras a fin.
**Experiência**: Empresas trasnacionales y en experiência previa en centros de contacto.
**Conocimientos**:
- Dominio de Paquetería Office
- **Ingles Avanzado indispensable**:
- Manejo de CRM
**Competencias**:
- Actitud de servicio.
- Proactivo / Autodirigido
- Flexibilidad y adaptabilidad.
- Orientado a la mejora continua
- Comunicación asertiva.
**Responsabilidades**:
- Establecer una relación adecuada y profesional con los clientes.
- Proporcionar información y dirigir las consultas adecuadas a las necesidades identificadas del cliente.
- Reconocer cuándo hay que escalar las quejas o los escenarios que caen fuera de los límites del soporte a través del proceso establecido.
- Proporciona apoyo al cliente a través del teléfono y el correo electrónico.
Tipo de puesto: Tiempo completo
Salario: $459.379 - $592.133.517 al mes
Experiência:
- customer service: 3 años (Obligatorio)
Idioma:
- ingles avanzado (Obligatorio)
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