Customer Service

hace 4 días


Bogota, Colombia Serviap s.a. de c.v A tiempo completo

SERVIAP, SA de CV somos parte de una empresa dedicada a proveer servicios integrales en

Recursos Humanos a empresas establecidas en territorio nacional y en el extranjero.

Nos encontramos en búsqueda de **CUSTOMER SERVICE**

**Ubicación de la vacante**:100% remoto

**Escolaridad**: Lic. Economía, Finanzas, Administración de empresas o carreras a fin.

**Experiência**: Empresas trasnacionales y en experiência previa en centros de contacto.

**Conocimientos**:

- Dominio de Paquetería Office
- **Ingles Avanzado indispensable**:

- Manejo de CRM

**Competencias**:

- Actitud de servicio.
- Proactivo / Autodirigido
- Flexibilidad y adaptabilidad.
- Orientado a la mejora continua
- Comunicación asertiva.

**Responsabilidades**:

- Establecer una relación adecuada y profesional con los clientes.
- Proporcionar información y dirigir las consultas adecuadas a las necesidades identificadas del cliente.
- Reconocer cuándo hay que escalar las quejas o los escenarios que caen fuera de los límites del soporte a través del proceso establecido.
- Proporciona apoyo al cliente a través del teléfono y el correo electrónico.

Tipo de puesto: Tiempo completo

Salario: $459.379 - $592.133.517 al mes

Experiência:

- customer service: 3 años (Obligatorio)

Idioma:

- ingles avanzado (Obligatorio)


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