Customer Service Agent

hace 2 días

Bogota, Colombia Betsson Group A tiempo completo

**BOGOTA**
- OPERATIONS**CUSTOMER SERVICE AGENT**:
**CUSTOMER SERVICE AGENT**:
As Betsson continues to grow across Latin America, we are looking for a Temporary Customer Service Agent to join us in Bogotá

**THE WOW**:
You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless

We want you to excel in the following:

- Request, review and store Customer documents in accordance with market regulations.
- Verify customer documents in accordance with market regulations.
- Performing checks on customers and requesting the relevant KYC documents in compliance with any regulatory governing bodies and based on determined customer risk level.
- Analyse and monitor suspicious transactions and accounts and reports according to procedures and adapt a risk based approach to each case analysed.
- Implementing of regulatory and operational risk control standards as guided by our licensing bodies.
- Recognise subtle patterns of fraudulent activity and communicate them to the team.
- Translate promotional texts and/or customer surveys in your local language.
- Follow company policies and practices regarding player safety, protection and responsible gaming.

**WHAT'S IN IT FOR ME?**:
Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite

**YOU'RE GOOD AT**:

- Strong numerical skills, analytical mind with the ability to pay attention to details.
- Ability to work closely with other departments and is a team player.
- High level of communication in Spanish; English is considered a plus
- Ability to work on own initiative, with tight deadlines
- Balanced between business needs vs legal needs
- Ability to assess risk and how to mitigate it
- Willingness to work on shift rotation.

**EXTRA AWESOME**:

- Previous iGaming experience

**WHAT WE OFFER?**:
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

**Challenge Accepted?**:

  • Customer Service Agent

    hace 2 semanas

    Bogota, Colombia Supporto Consultoria Integral S.A.S A tiempo completo

    Call center Agent para nuestras cuentas de Customer service para una empresa de garantias donde tu labor sera brindar informacion sobre el estado de las solicitudes y agendar citas para los clientes que requieran soporte tecnico de sus productos Para el proceso necesitarás: Vivir en Bogotá- inglés B2 Entrenamiento presencial de 6 semanas de lunes a...

  • Customer Service Agent

    hace 4 días

    Bogota, Colombia Betsson Group A tiempo completo

    **BOGOTA** OPERATIONS **CUSTOMER SERVICE AGENT**: As Betsson continues to grow across Latin America, we are looking for a Customer Service Agent to join us in Bogotá! RECRUITER MARIA FERNANDA GONZALEZ **THE WOW**: You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your...

  • Agente de Customer Service

    hace 2 semanas

    Bogota, Colombia Samsonite A tiempo completo

    Desde su surgimiento, Samsonite se destacó como el fabricante más innovador en el mercado de equipaje en el mundo. Alcanzando la excelencia, gracias a la utilización de materiales revolucionarios y la creación de productos con diseño pertinente a las necesidades de cada época y queremos invitarte a ser parte de nuestro equipo **Mision** El Agente de...

  • Customer Service

    hace 5 días

    Usaquen, Bogota, D.C., , Colombia Talent Match A tiempo completo

    Importante compañÃa se encuentra en búsqueda de Customer Service - Logistics RequirementsProfesional en Negocios Internacionales, Comercio Exterior o carreras afines.Experiencia mínima de 4 años en roles de logística internacional.Manejo y relacionamiento con agentes de carga y compañías navieras.Tracking de las operaciones marítimas y...

  • Customer Service Agent

    hace 7 días

    Bogota, Colombia Fygaro A tiempo completo

    Company Description Fygaro is an eCommerce business builder that enables entrepreneurs and businesses of all sizes to sell online. Winners of the Visa Everywhere Initiative 2020, Fygaro is a leading technology startup focused on helping SMEs and entrepreneurs in the LAC region adopt e-commerce in their business strategy for continued growth. **Job...

  • Customer Service Representative Inglés 80

    hace 1 semana

    Bogota, Colombia Teleperformance Colombia A tiempo completo

    Customer Service Associate This offer applies just for feople who LIVE in MEDELLIN. Why TP? With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP...

  • Customer Service Representative

    hace 1 semana

    Bogota, Colombia Teleperformance Colombia A tiempo completo

    With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?Responsabilidades: Respond to all customer inquiries.Provide excellent customer service by being...

  • Customer Service Representative

    hace 7 días

    Bogota, Colombia Contact Point 360 A tiempo completo

    CP 360 está contratando en Bogotá los mejores agentes bilingües para nuestra nueva campaña. ¿Quieres hacer parte de nuestra nueva campaña de Customer Service? ¿No tienes experiência laboral pero tienes un buen nível de inglés? ¡Aplica a esta vacante ya mismo! - Condiciones: - Salario base de 2'100.000 + attendance bonus de $400.000 - 48 horas...

  • Customer Service Analyst

    hace 2 semanas

    Bogota, Colombia Citi A tiempo completo

    The Customer Service Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

  • Customer Service Representative

    hace 2 semanas

    Bogota, Colombia WindshieldHUB, LLC A tiempo completo

    **About Us** WindshieldHUB is one of the fastest-growing on-demand service providers in the United States. We pride ourselves on delivering best-in-class customer service to our clients, maintaining a solid vision and tradition. Our commitment to excellence drives us to expand our team with talented professionals who share our dedication to customer...