Office Manager

**Who We Are**:
PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.
- Small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
- Robust and resilient (100% independent and 0 debt)
- Entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
- Positive, courageous, caring, doers and committed to excellence

**Your Role**:
As our **Office Manager for Colombia**, you will play a pivotal role in managing both strategic and day-to-day operations across LATAM, with an emphasis on HR coordination, financial oversight, recruitment, and internal process optimization. You will help cultivate an environment where our people and operations thrive.

**Key Responsibilities**
- Oversee **daily administrative operations**, including scheduling meetings, coordinating with various department heads, and maintaining the smooth running of the office environment.
- Own the **full-cycle recruitment process** for IT and staff profiles across LATAM—from sourcing to onboarding, in collaboration with global Talent and Delivery teams.
- Lead the **onboarding process** for new hires in **Colombia and Brazil**, and occasionally support Mexico.
- Execute **offboarding procedures** for departing employees in **Colombia and Mexico**, ensuring compliance and a positive exit experience.
- Ensure **employee documentation** is always up to date and compliant with local regulations across LATAM.
- Prepare and deliver **monthly financial reports**, including tracking credit card and account expenses for Colombia and Brazil.
- Develop and implement internal **office policies and workflows** to enhance operational efficiency and regulatory compliance.
- Maintain and update company **HR and administrative databases** using systems like **IntelliHR**, ensuring accuracy in project assignments and client records.
- Coordinate **career path management and training plans** for LATAM staff, partnering with managers to support employee growth.
- Supervise and ensure proper **workplace safety** measures are implemented and followed.
- Facilitate seamless **communication** between employees, leadership, and external stakeholders, addressing queries and resolving issues efficiently.
- Organize **meetings, conferences, and company events**, handling all logístical aspects from A to Z.
- Provide budget analysis and financial insights to support strategic decision-making across regions.

**Who You Are**:

- 2+ years of experience in Office Management, HR Coordination, or Operations, preferably in tech or multinational environments
- Proven ability to manage multi-country operations
- Strong organizational skills with attention to detail and the ability to manage multiple priorities simultaneously
- Financially literate and confident preparing expense reports, budget supervision.
- Experienced in HR processes, including recruitment, onboarding/offboarding, and employee record management
- Excellent communication and interpersonal skills in **Spanish and English**:

- Self-starter, problem-solver, and cross-functional collaborator
- Passionate about creating inclusive, sustainable, and efficient workplaces

**More About PALO IT**:
We're eager to adapt to change, learn from our experiences and move to meet our planet's urgent needs. We are continuously taking action to:

- Become a climate net-zero company
- Deliver projects with a positive impact
- Train 100% of our workforce on impact
- Achieve B Corp certification among all our offices
- Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

**What We Offer**:

- Stimulating working environment with purpose
- A high-impact, regional role with strategic importance
- Opportunities for international growth and training
- Supportive, multicultural and mission-driven team
- Personalized development plans and career coaching
- A voice in improving how we operate across LATAM

**PALO IT is an equal opportunity employer** that values merit, qualifications, and abilities. We prioritize privacy and data security. For more information, please refer to our Privacy Policy.