Retention Specialist
hace 2 días
**Retention Specialist (customer service retention)**
**Medellin**
**Full-time - permanent**
**Salary depending on experience**
At ttg Talent Solutions we are looking for a **Retention Specialist** to join one of our amazing clients. You will be in charge of providing support to the Commercial Area Management in the Customer Retention and/or Insured area. Achieve a high percentage of insureds who renew their contracts with the company. Negotiate with the insureds and provide them with different alternatives or options within our plans to retain the customer.
**Basic Functions**:
- Prepare semiannual progress reports on goals, with details of why some insureds chose not to renew, if applicable.
- Telemarketing, follow-up, and debt collection.
**Minimum Requirements (Knowledge, Skills, and Abilities)**:
- Higher education in Sales, Marketing, or a related degree
- English 90%
- Experience in Pre-paid Medical Insurance.
- Experience in Quality Customer Service.
- Knowledge and good use of utilities
- Proactivity
- Effective Communication, expressing and communicating correctly and clearly orally and in writing.
- Ability to work under pressure with closing dates.
- Dynamism - Energy.
- Ability to work under pressure with closing dates.
- Dynamism - Energy.
- Ability to handle interpersonal relationships.
- Follow oral and written instructions.
At ttg, _“We believe in making a difference One Person at a Time,”_ ttg OPT
INDR
**Job Type**: Permanent
Pay: $2,500,000 - $3,000,000 per month
Ability to commute/relocate:
- Medellín, Antioquia: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
**Education**:
- Associate (preferred)
**Experience**:
- Retention: 2 years (preferred)
- Pre-paid Medical Insurance: 2 years (preferred)
- Quality Customer Service: 2 years (preferred)
**Language**:
- English (preferred)
-
Retention Specialist
hace 2 días
Colombia Unified Benefits South A tiempo completoWe are looking for a dynamic retention specialist to help us retain our core customer base. In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business. To be successful as a retention specialist, you should have a persuasive attitude,...
-
Retention Specialist
hace 7 días
Colombia ttg Talent Solutions A tiempo completo**Retention Specialist (customer service retention)** **Medellin** **Full-time - permanent** **Salary $3'200.000 COP** At ttg Talent Solutions we are looking for a **Retention Specialist** to join one of our amazing clients. You will be in charge of providing support to the Commercial Area Management in the Customer Retention and/or Insured area. Achieve...
-
Customer Service Retention
hace 2 días
Colombia ttg Talent Solutions, Inc. A tiempo completo**Retention Specialist (customer service retention)** **Medellin** **Full-time - permanent** **Salary depending on experience** At ttg Talent Solutions we are looking for a **Retention Specialist** to join one of our amazing clients. You will be in charge of providing support to the Commercial Area Management in the Customer Retention and/or Insured area....
-
Creative Specialist
hace 7 días
Colombia, Huila Konstant Kreative A tiempo completoKonstant Kreative is seeking a Creative Specialist with expertise in creative strategy and ad creation. You’ll manage the entire creative process, from concept to delivery, ensuring high-quality output that meets client objectives. **Key success metrics**: - Client satisfaction maintained at 80% or higher - Ad creation and turnaround meet client...
-
Customer Support
hace 7 días
Colombia Paired A tiempo completoPaired is a global staffing and recruiting agency that prides itself on connecting remote work with exceptional talent. We are passionate about facilitating opportunities that allow individuals to thrive, no matter their location. We are looking for a dedicated Customer Support & Retention Specialist to join our team for a rapidly growing wellness and...
-
Accounts Payable
hace 2 días
Colombia Solvo Global SAS A tiempo completo**At Solvo Global we are looking for a Client Relations Specialist to join our team!** **Responsabilities**: Responsible for our small to medium-sized clients, typically with anywhere from 11-50 employees or 51-100 for PRO clients. May be required to meet onsite with clients as well as meet remotely with clients to achieve their KPIs, which range depending...
-
Quality Assurance Specialist
hace 2 días
Remote - Colombia/Mexico Owner A tiempo completoAbout Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers...
-
eLearning Specialist- Telematics
hace 5 días
Bogota, , Colombia Command Alkon USA A tiempo completoSummary of Role As an eLearning Specialist with a focus on telematics products at Command Alkon, you will play a key role in designing, developing, and maintaining engaging digital learning experiences for internal teams and customers. This role goes beyond content creation—it involves applying instructional design principles, leveraging technology to...
-
Specialist, Finance Services
hace 7 días
Colombia MasterCard A tiempo completoPreferred RM - Bangalore - Koramangala - Interview on 16th Jan'26 Responsible for including HNI customers into the Preferred programme and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size, cross selling the right products, acquiring family a / cs, retaining and enhancing the...
-
Performance Marketing Specialist- İstanbul
hace 7 días
Colombia HubX Inc. A tiempo completoAt HubX we build mobile apps, used and loved by millions all around the world. We have a track record of building and growing mobile apps on various verticals that have reached over 300 million users across 6 continents and 170+ countries. We are looking for a talented Performance Marketing Specialist to join our energetic and highly motivated team. As a...