Customer Support Representative Bilingual
hace 1 semana
**Job Overview**:
We are currently looking for a Customer Support Representative, the individual must be Bilingual with English and Spanish to join our team and assist our valued customers in resolving their inquiries and concerns. If you are a customer-focused individual with excellent communication skills and a strong drive to excel, we want to hear from you
**Rate in USD: $6.50 - $8.00 (Per Hour)**
**Responsibilities**:
- Provide accurate and comprehensive information to customers, ensuring their needs are understood and met effectively.
- Assist in setting up and resolving issues with customer accounts, ensuring accuracy and efficiency in all processes.
- Verify customer information and manage customer interactions in a timely manner.
- Record and maintain detailed documentation of customer interactions, account activities, and resolutions.
- Adhere to communication protocols, guidelines, and company policies to ensure consistent and high-quality service delivery.
- Handle customer complaints with empathy and patience, offering appropriate solutions and alternatives to ensure customer satisfaction.
- Proactively identify opportunities to improve customer experience and provide feedback to relevant stakeholders.
- Meet or exceed productivity and performance targets to contribute to the overall success of the customer support team.
**Requirements**:
- Minimum of 3 years of experience in customer service, preferably in a contact center or similar environment.
- Fluency in both English and Spanish, both oral and written, is essential.
- Proficiency in using basic office software and tools.
- Ability to work independently with mínimal supervision while adhering to deadlines and quality standards.
- Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers.
- Excellent problem-solving abilities and attention to detail.
- Must have their own laptop-desktop with strong Computer/Internet connection
- Processor:
- Core i5 or higher
- RAM - 8GB or higher
- Bandwidth Requirements Minimum:
- Download Speed: at least 6 Mbps
- Upload Speed: at least 6 Mbps
- A quiet, private place in your home where you can work without background.
**Benefits**:
- Work from home
- Access to diverse projects
- Opportunities for professional growth
- Collaboration with diverse teams
- No commute time
- No dress code (unless there’s a meeting)
- Eco-friendly work lifestyle
- Exposure to a multicultural team
- Potential for long-term engagement
- Improved work-life balance
**About 1840 & Company**
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
EQ2KqrjSXB
-
Desde casa, Colombia Peak Support A tiempo completo**Join Peak Support: Where Passion Meets Purpose** At Peak Support, we're not just another outsourcing company—we're a dynamic, fast-growing team that values integrity, respect, excellence, collaboration, and compassion. As a Great Place to Work-Certified company with the best Glassdoor rating in the business process outsourcing (BPO) industry, we're...
-
Customer Service Representative
hace 1 semana
Desde casa, Colombia Binance A tiempo completoBinance is looking for an experienced Customer Support representatives to set up and expand our customer support operations. Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time and accurate information. Support is via a live chat and phone, and will...
-
Medical Customer Service Representative
hace 3 días
Desde casa, Colombia Med Supply US A tiempo completoAre you a good communicator? Are you good at sales? Do you enjoy helping people? Do you want to work with a growing start up medical company? Look no further. **Job Details**: - Med Supply US focuses on Continuous Glucose Monitors. - Continuous Glucose Monitors help diabetic patient so they don't have to prick their fingers anymore. - We need customer...
-
Bilingual Spanish Customer Service
hace 1 semana
Desde casa, Colombia Factoring Express LLC A tiempo completoAbout UsFactoring Express is a fast-growing financial services company specializing in transportation factoring. We help trucking companies and owner-operators get paid quickly and manage their cash flow efficiently. Our team is expanding, and we are seeking a bilingual (English/Spanish) professional who is detail-oriented, dependable, and...
-
Medical Customer Service Representative
hace 3 días
Desde casa, Colombia Med Supply US A tiempo completoAre you a good communicator? Are you good at sales? Do you enjoy helping people? Do you want to work with a growing start up medical company? Look no further. **Job Details**: - Med Supply US focuses on Continuous Glucose Monitors. - Continuous Glucose Monitors help diabetic patient so they don't have to prick their fingers anymore. - We need customer...
-
Bilingual Customer Service Representative
hace 2 semanas
Desde casa, Colombia VirtuallyinCredible A tiempo completo**VirtuallyinCredible is a property management solutions company based in Florida, USA. We have been in business since 2011, where we started with just 1 Virtual Assistant, and now we have over 130 virtual assistants working with us. We plan to keep growing the reason why we need awesome people just like you to join us!** **This is an excellent opportunity...
-
Customer Service Representative
hace 2 días
Desde casa, Colombia WindshieldHUB A tiempo completo**About Us** WindshieldHUB is one of the fastest-growing on-demand service providers in the United States. We pride ourselves on delivering best-in-class customer service to our clients, maintaining a solid vision and tradition. Our commitment to excellence drives us to expand our team with talented professionals who share our dedication to customer...
-
Customer Support Team Lead
hace 7 días
Desde casa, Colombia WHIZZ A tiempo completoAt Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current bike, we...
-
Bilingual B2B Sales Representative
hace 1 semana
Desde casa, Colombia Get Linked up LLC A tiempo completoWe are a fast-growing virtual staffing company that connects top-tier professional talent from Latin America with U.S. businesses — especially law firms. We help clients reduce labor costs while gaining reliable, highly skilled remote staff.We are looking for a bilingual (English–Spanish) B2B Sales Representative to cold-call U.S. law firms and...
-
Junior Technical Support Representative
hace 1 semana
Desde casa, Colombia Lean Solutions Group A tiempo completoCompany Overview:Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer many opportunities for professionals to elevate their careers...