Sr. HR Generalist

Job Summary:
The **Senior HR Generalist** will be responsible for managing and executing **Human Resources & Administrative** functions at a strategic level, working closely with leadership to support the overall HR operations and facilities management within our office expansion in Bogotá, Colombia. This role ensures compliance with labor laws and company policies, enhances workforce efficiency, and identifies opportunities to streamline HR and administrative processes. The **Senior HR Generalist** plays a key role in **performance management, employee engagement, workforce planning, training and development, policy implementation, and facilities administration**. Additionally, this position provides strategic guidance to leadership, supervises HR staff, and oversees the implementation of HR initiatives that support business goals and enhance the employee experience.

**Responsibilities**:

- **
HR Operations & Compliance**:
- Lead the **60-day evaluation process**, ensuring alignment with leadership expectations, maintaining trackers, and providing insights for continuous improvement.- Oversee the **warning and performance improvement processes (PIPs)**, ensuring compliance, strategic alignment, and proactive measures to address trends.- Manage **terminations**, including approvals, coordination with management, compliance assurance, and equipment return processes.- Conduct **R-Y-G meetings**, developing action plans to address performance and engagement issues.- Ensure timely execution of **performance management**, including training, tracking performance reviews, analyzing data trends, and leading salary planning discussions.- Oversee internal **promotion and recruitment processes**, ensuring fairness, transparency, and alignment with workforce planning.- Conduct audits and ensure compliance with **local, state, and federal labor laws** and company policies.

**Talent Development & Employee Engagement**:
- Monitor and report on **coaching and 1:1 sessions** between leaders and employees.- Track and analyze **training hours** and employee development initiatives.- Develop and monitor **career development plans**, ensuring growth opportunities for high-potential employees.- Design and implement **engagement programs**, conduct biannual **engagement surveys**, and analyze turnover trends to propose retention strategies.- Facilitate **new hire orientation** and ensure smooth onboarding experiences.

**Organizational Design & Workforce Planning**:
- Maintain and regularly review the **organizational chart**, forecasting potential changes and ensuring structural efficiency.- Provide strategic input on **account additions/removals** and **team ratio optimizations**.- Manage all **job movements** within the assigned service line, including promotions, salary adjustments, schedule changes, and account transitions.- Conduct **focus group sessions** and leadership performance discussions to identify key workforce challenges.

**Leadership & Team Development**:
- Supervise and mentor **Junior HR Team members**, ensuring effective execution of their roles and professional growth.- Conduct **monthly 1:1 meetings** with managers and directors, focusing on coaching, development, and performance.- Be the **key HR contact for the assigned service lines**, providing guidance and support on all HR-related matters.- Handle **complex employee relations issues**, conduct investigations, and ensure resolution of sensitive cases.

**Administrative & Facilities Management**:
- Oversee **office facilities administration**, ensuring smooth operations related to office space, equipment, and vendor management.- Coordinate **office maintenance requests**, ensuring a safe and efficient work environment.- Support **occupational health and safety initiatives**, ensuring compliance with workplace regulations.- Manage relationships with **external service providers**, including office supplies, cleaning, and maintenance vendors.- Provide emergency **support and coordination** as needed for office-related incidents.

**HR Systems & Reporting**:
- Conduct regular **HRIS and payroll audits** to ensure data integrity.-
- Manage **PTO balances** and track employee leave requests.- Provide insights and reports to **senior leadership** on key HR metrics, trends, and workforce planning recommendations.

**Additional Duties**:
- Handle **employment-related inquiries** from applicants, employees, and supervisors, escalating complex issues appropriately.- Maintain knowledge of **HR trends, best practices, and regulatory changes**, ensuring continuous improvement of HR processes.- Perform **other duties as assigned**, contributing to strategic HR initiatives and supporting business objectives.

Skills and Experience:

- **Experience**: 3+ years of Human Resources and labor law experience.**Education**: Bachelor's degree in Business Administration, Psychology, or Human Resources.**Certifications**: PHR (Professional in Human Resources) or SHRM-CP (So