Industrial Solutions Sales Specialist Andean Region

Our purpose

Join a team that’s passionate about partnership. With careers at Dow, we take time to explore questions and talk to each other. We love to learn. Our people are driven by limitless curiosity.

We are an innovative, customer centric, inclusive, and sustainable materials science company.
- Employing 36,500 individuals
- Across 109 manufacturing sites
- In over 31 countries

Our

portfolio of products and solutions

include:

- Plastics: With new technology trends, our plastic additives can be experienced in many everyday items including vinyl, blow-molding bottles, film, rigid containers, PVC plastics, siding, decks and rails, foam pipes and profile formulations, window frames and high-efficiency lubricants.
- Industrial intermediates: As the product of a reaction that is beneficial when used as a precursor chemical for another product, industrial intermediates can take on many shapes and forms. Ours are used in home comfort and appliance, building and construction, adhesives and lubricants, and more.
- Coatings: Whether it’s a water-based coating or solvent-based coating, a thin film is deposited on materials to enhance specific properties such as enhanced performance, durability, aesthetics, and sustainability.

We make

diversity and inclusion

a priority—because sharing our perspectives and building on each other’s ideas will drive innovation. Could you imagine yourself in a place like this?

Dow has a great opportunity as Industrial Solutions Sales Specialist based in Bogota(COL).The role includes capturing, probing, and identifying sales opportunities with customers, as well overseeing orders and maintenance on customer accounts. This role also has responsibilities in the areas of assisting customers, delivery solutions and ensuring customers follow established Dow Consumer Solutions sales practices.

**Responsibilities**:

- Manage account maintenance and order management.
- Pursue up and cross selling opportunities with customers.
- Facilitate customers to keep and improve the commercialization process. Provide forecast and pay attention for demand and continuous business activities.
- Provide operational support for customer/distributor activities and is accountable for achieving revenue growth and margin targets.
- Identify and anticipate customer needs for complimentary product and service offerings.
- Facilitate customer relays pricing information, required shipping conditions and credit terms
- Administers additional service fees, guide customers as necessary on business rules and assures adherence to those.

Interactions:
Externally this role will most often interact with Dow Consumer Solutions entire structure, Distributors and new potential direct customers.

Internally this role will collaborate with Sales Directors, Product Managers, Marketing organization,

sales colleagues, Supply Chain, Customer Service, Finance and others as required.

Qualifications:

- Bachelor’s Degree in Chemical Engineer, Industrial Engineer, Chemistry or similar.
- Previous experience in sales or chemical industry
- Willingness to travel both domestically and internationally.
- Languages proficiency: Spanish (Advanced), English (Advanced).

Desirable Knowledge and skills:

- Interest to develop a career in commercial area.
- Passion: Provide solutions to customer’s needs every day
- Business Acumen: Proven sales field exposure or experience.
- Anticipate customer needs, and has the ability to turn current business or opportunity into additional ‘share of wallet’ opportunities.
- Continuously focuses on cross-selling through complimentary product and service offerings.
- Teamwork: Demonstrate integrity, diversity, and actively share knowledge through mentoring globally, while maintaining an effective work-life balance.
- Ownership: Ensure that the customer experience is aligned to what is promised: no dropped calls, ownership of inquiries, and follow through to closure.
- Continuous Improvement: Continuously seek customer feedback and deliver to targets and metrics.
- Problem solving: strong analytical thinking, applies experience, knowledge to resolve issues.
- Networking: Work as a global team across functions, industries and service lines.
- Decisiveness: Provide instant feedback. Embrace new challenges and learning’s to deliver success and deal with failure.
- Understands the customer’s needs and communicates the same internally.

Important Notes
- We are also committed to providing reasonable accommodations if you qualify as a person with disabilities.
- Do not forget to attach your resume.

Dow Offers:

- A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits
- On-going learning opportunities within a diverse, inclusive and rewarding work environment
- Career experiences that can span different Dow businesses and functions with opportunities for personal and professional g