Customer Service Specialist

hace 5 días

Colombia Schlumberger A tiempo completo

**Customer Service Specialist**:
Bogota - Colombia

**Customer Service Specialist - Supply chain**

**Mission**

The Customer Service Specialist is responsible for processing customer orders, handling order entry and shipment scheduling. The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis.

**Responsibilities**:

- Coordinate orders and shipments between Manufacturing and customers.
- Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
- Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders.
- Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.

**Requirements**:

- 0 - 2 years of experience in related fields.
- Professional degree in Industrial Engineer, Business administration or Supply chain related studies.
- Advanced English Level

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