Remote Level Ii IT Help Desk Support Technicians

Help Desk Support Specialist Location: Bogota, D.C., Capital District, Colombia Responsibilities and Qualifications 6 months – 1 year of experience as Tier 1. Basic troubleshooting experience. Understand Microsoft Office 360, Windows 11, Adobe, Acrobat, SaaS base tools, working knowledge of mobile devices and/or support. Customer service skills,...

Company DescriptionBetterWorld Technology specializes in Managed IT Services, Cybersecurity, IT Consulting, and Cloud Services. The company is focused on delivering comprehensive outsourced IT solutions, ensuring technical efficiency and enhanced security for businesses. With a commitment to combining innovative technology with excellent customer experience,...

A leading IT services provider seeks a Help Desk Support Specialist to assist users in Bogota, D.C., Colombia. The ideal candidate should have 6 months to 1 year of Tier 1 support experience, be knowledgeable about troubleshooting, and possess customer service skills. Proficiency in Microsoft Office 360 and Windows 11 is beneficial. This is a full-time...

A leading software solutions provider in Bogotá seeks a Bilingual Help Desk Analyst to provide high-quality technical support and ensure efficient IT operations. The ideal candidate has strong problem-solving skills and experience in a support role, proficient in multiple operating systems. This full-time on-site position offers opportunities for personal...

A global digital solutions company is seeking a Help Desk Support Specialist to provide first-level technical support to users. The ideal candidate will have 1-2 years of experience in IT support, solid troubleshooting skills, and advanced English proficiency. Responsibilities include managing support tickets, performing user management tasks in Windows...

A leading tech company in Bogotá is seeking a Bilingual Help Desk Analyst to provide exceptional technical support. In this fast-paced role, you will resolve hardware, software, and system-related issues, ensuring timely responses to internal users. You'll be part of a dynamic team that values career growth and teamwork, focused on delivering top-tier...

The Tier II IT Support Technician provides advanced technical support for end-user devices, applications, and network connectivity across multiple locations. This role serves as an escalation point for Tier I issues, ensuring timely resolution of complex incidents and contributing to a positive user experience. Responsibilities include supporting Microsoft...

POSITION & OBJECTIVES:As an IT Infrastructure Service Dek Agent, you will provide support to our customers via phone and helpdesk ticketing system. You will ask appropriate questions and use knowledge and resources to diagnose and resolve their issues. You will escalate issues that extend beyond Tier I span of control.You are the ideal candidate if you have...

En EADIC (Escuela Abierta de Desarrollo en Ingeniería y Construcción), somos una institución educativa internacional especializada en formación técnica y de posgrado. Apostamos por la innovación, el conocimiento y el talento digital para transformar el futuro de la ingeniería, arquitectura y construcción. ¿Cuál será tu misión como Help Desk? Tu...

We are thrilled to announce an opportunity to join our team as: Bilingual Help Desk Analyst Scope: Full-time | On site What Makes This Opportunity Unique As a Helpdesk Support Analyst, you will be part of a fast-paced, dynamic team, focused on providing exceptional technical support and contributing to the smooth operation of our systems. This role offers an...