Senior Project Manager

Senior Project Manager - Homebased - Mexico, Colombia, Brazil, Chile and Peru

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

What You Will Be Doing:

- Recognizing, exemplifying and adhering to ICON's values which centres around our commitment to People, Clients and Performance.
- As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- Maintaining and sharing awareness of pharma/biotech/medical device trends and evolving client expectations.
- Independently managing complex, high-value translation and localization projects from initiation through delivery.
- Acting as the primary client partner, ensuring clear communication, managing expectations, and providing strategic guidance.
- Taking full accountability for project quality, timelines, financial performance, and client satisfaction.
- Monitoring and managing project risks, developing robust mitigation plans to ensure successful outcomes.
- Identifying workflow inefficiencies and lead initiatives to streamline processes, automate tasks, and enhance scalability.
- Leading cross-functional collaboration across internal teams to ensure aligned service delivery and continuous improvement.
- Guiding clients on best practices, regulatory considerations, and tailored solutions based on project complexity and goals.
- Ensuring compliance with client requirements, industry standards, and relevant regulations across all deliverables.
- Driving and leading quality investigations, including root cause analysis and implementation of CAPAs.
- Contributing to the development and integration of new service offerings and operational innovations.
- Supporting budgeting, quoting, and pricing strategies to ensure profitability and alignment with client expectations.
- Presenting project insights, processing improvements, and client feedback to senior stakeholders and leadership.
- Promoting a culture of excellence and process improvement within the project management function.
- Mentoring and training junior and mid-level staff, encouraging professional development and skills growth.
- Actively expanding your own knowledge base on industry trends, client needs, and evolving service models.
- Supporting leadership with resource planning, strategic initiatives, and continuous evaluation of departmental performance

Your Profile:

- 5+ years of experience in project management within translation, localization, or language services.
- Expertise with Life Sciences translation projects (pharmaceutical, medical device, clinical, or biotech)
- Strong client relationship management and stakeholder engagement skills.Advanced proficiency in CAT tools, translation management systems, and project tracking software.
- Advanced proficiency in Microsoft Word, Excel, and other document formats (e.g., PDFs, XML, PowerPoint).

LI-FB2

LI-Remote

What ICON can offer you:

- Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
- In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
- Our benefits examples include:
- Various annual leave entitlements- A range of health insurance offerings to suit you and your family’s needs.- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.- Life assurance- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our

careers site

to read more about the benefits ICON offers.