Sr Implementation Manager

hace 5 días

Bogota, Colombia Citi A tiempo completo

The Tech & Netwk Build Associate is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. **Responsibilities**: - Interfaces with junior business partners, vendors and any other stakeholders driving internet initiatives. Communicates progress to manager. - Ensures the best client implementation experience in all host to host projects by completing all assigned internal and external project related activities for a timely and smooth delivery. Handles less complex client concerns where able and escalate critical issues. - Able to prioritize multiple projects, closely monitors progress and follows up accordingly. Able to leverage technology resources to pull metrics. - Performs other duties as assigned - 2-5 years relevant experience **Education**: - Bachelor’s/University degree or equivalent experience - **Job Family Group**: Implementation - **Job Family**: Technical & Network Build - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

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