License Management Analyst 5-fin

hace 3 días


Bogota, Colombia Oracle A tiempo completo

License Management Analyst 5-Fin-220004YH

**Applicants are required to read, write, and speak the following languages**: English, Spanish

**Preferred Qualifications**

Master Principal Consultant

Organization

The key deliverables of the business unit are:

- Proactive engagements with Oracle SaaS Customers to facilitate Subscription Usage Management
- Provisioning of Tools and Information to simplify Subscription & Usage Management
- Offering Training, Education and Guidance to better control Cloud Service Usage
- Offering Best Practices in Asset Management Practices for Cloud Services

Role

The Subscription Management Field Consultant focuses on providing proactive services to SaaS Customers such as Subscription & Usage assessments, asset management advice & best practices, and training, both remotely and on-site. The Field Consultant will work closely with the GLAS Subscription Management Program Development Team, sales teams, the CSM organization and Sales Operations with a focus on covering all customer segments. The role leverages virtual team through project management principles and collaboratively navigates the engagement from beginning to end.

Scope
- United States and Canada, all customer segments, SaaS product pillars
- Owns assigned activities and objectives
- Works with Executives and Teams from GLAS, Product Development, Sales and Operations

**Responsibilities**:

- Works towards achieving specific objectives and KPIs to provide a leading customer experience in the SaaS Cloud Usage space
- Executes customer engagements through pro-active management of cross-functional teams
- Supports customers with expert advice, guidance, quality assurance and recommendations
- Promotes pro-active implementation of usage management at customers
- Demonstrates balanced, impartial and timely judgment when making decision during the customer engagement.
- Marketing of the Subscription Management Services to customers & internal stakeholders
- Monitors and assesses other vendors and their usage management platforms
- Collects feedback from the Customers and the market
- Informs, educates and trains customers to improve usage management skills
- Builds & communicates with a network of relevant stakeholders within Oracle and participates in meetings related to the delivery of services for the improved customer experience in the area of subscription usage management
- Operates in line with Oracle’s processes/procedures & core values
- Proactively contributes to building specific internal tools for process, workflow and project management

Qualification
- University degree or equivalent combination of studies and experience in Computer Science
- BA/BS degree in MIS, Business Administration, Finance, Legal or Accounting
- 5-8 years of experience in Oracle SaaS field, preferably in customer facing, IT consulting or pre-sales role
- Typically 10 years of experience in a customer-facing role in the technology industry
- Minimum 5 years of experience in licensing or subscription management

Competencies
- A proven track record in a business that provides services ideally within the IT asset management
- Ability to develop strong, constructive relationships with multiple strategic stakeholders in international work environment
- A hard-working ethos who is disciplined and reliable in executing company processes and strategies
- Strong communication, presentation, business writing and professional skills, including being able to liaise with both technical/ business & internal/ external contacts
- Ability to influence C level stakeholders in order to gain credibility quickly, inspire trust and confidence
- Fluent in English, other languages are an asset
- Percentage of travel may be required

Please note: No Visa Sponsorship and international transfer is available for this position.

**Detailed Description and Job Requirements**

Delivers license management services and programs to customers and partners, in order to govern, manage and promote awareness of the proper use and distribution of Oracle solutions. Provides expertise, advisement and tools that aid in managing compliance with Oracle's contractual agreements, while providing value-added services to enhance satisfaction.

Acknowledged authority within the LMS organization. Viewed by peers as a leader and top contributor and by line management as a key business partner. Ability to lead strategic projects operating outside of assigned area. Experience in working with c-level personnel. University degree or equivalent combination of studies and experience. Typically 12 years of related experience to include 10 plus years customer facing experience in IT/asset management consulting, audit or customer management and understanding of the software industry is preferred.

**Job**: Finance
**Travel**: Yes, 25 % of the Time
**Location**: CO-CO,Colombia-Bogota

**Job Type**: Regular Employee Hire
**Organization**: Oracle



  • Bogota, Colombia Visa A tiempo completo

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...


  • Bogota, Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by...


  • (s): Colombia : Bogota : Bogota Scotiabank Global Site A tiempo completo

    Requisition ID: We are committed to investing in our employees and helping you continue your career at ScotiaGBS PurposeThe Analyst, Supplier Management (Enterprise Vendor Oversight) will support 1A contract owners to effectively manage a portfolio of low/medium-risk (non-critical) vendors and adhere to all Third-Part Risk Management Policies and...


  • Bogota, Colombia Schlumberger A tiempo completo

    **Service Request Management Analyst** **About SLB** **About the Bogota Information Technology Center (BITC)** The Bogota Information Technology Center (BITC) has a fundamental and critical role in SLB’s corporate transformation and for delivering digital solutions to the larger organization. Our company has embarked on a corporate transformation to...


  • (s): Colombia : Bogota : Bogota Scotiabank Global Site A tiempo completo

    Requisition ID: Employee Referral Program – Potential Reward: $0.00 We are committed to investing in our employees and helping you continue your career at ScotiaGBS PurposeThe Analyst, Vendor Management contributes Labour Services low-risk (assigned by risk assessment tool) contracts (SOWs/Work Orders); review and approval process for TPM managed...


  • Bogota, Colombia NCR A tiempo completo

    **About NCR** NCR Corporation (NYSE: NCR) is a leading software - and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. **Title**:Project/Program Management...


  • Bogota, Colombia Teleperformance Colombia A tiempo completo

    El analista de Incident Management supervisa, asegura y da seguimiento al procesamiento eficiente de incidentes que generan afectación a la producción. Asiste la administración de servicios IT con el cumplimiento de metas como níveles de servicio, métricas de calidad. Genera las respectivas acciones como consecuencia de alarmas detectadas...


  • Bogota, Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by...


  • Bogota, Colombia Gallagher A tiempo completo

    IntroductionWelcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven...


  • Bogota, Colombia CSG A tiempo completo

    CSG is a leader in innovative customer engagement, revenue management, and payments solutions that make ordinary customer experiences extraordinary. As a flexible first organization, you can find our remote and on-site locations here. CSG Forte is looking for a Risk Management Analyst I or II, Investigations (depending on experience) to evaluate merchant...