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Risk Management Analyst I or Ii
hace 2 semanas
CSG is a leader in innovative customer engagement, revenue management, and payments solutions that make ordinary customer experiences extraordinary.
As a flexible first organization, you can find our remote and on-site locations here.
CSG Forte is looking for a Risk Management Analyst I or II, Investigations (depending on experience) to evaluate merchant accounts to determine acceptability within the firm’s risk appetite, identify fraudulent activities, process anomalies, and maintain continued compliance with industry standards and practices. Investigations may include examination of financial, credit, and publicly available information, as well as direct interaction with merchants, sales/service, and senior management teams. In addition, the Risk Management Analyst I, Investigations is expected to identify risk-related trends within the account and performance populations.
**Responsibilities**:
- Analyze data to calculate risk metrics to identify and classify risk profiles. Develop risk assessments based on merchants’ processing attributes, financial statements, and consumer and business profiles and establish quality control measures.
- Conduct risk trend analysis and fraud investigations on merchant accounts and/or account portfolio and determine root cause and business impact analysis.
- Prepare and distribute interoffice and customer communications that may include such items as assessment of risk profiles, follow-up inquiries for additional information and validation, and process statuses.
- Create reports and summaries of portfolio and industry trends. Report key risk and control indicators of department and business units.
**Education / Experience**
- Bachelors degree in business, finance, criminal justice or related field or equivalent experience
**_ Preferred _**
- 1+ years experience within a risk management area of the payment processing industry
- Knowledge of NACHA and Credit Card operating rules and regulations
**Knowledge, Skills and Abilities**
- Ability to interpret financial statement documentation and credit reporting agency information
- Logical thought processes to identify important information to execute assigned tasks
- Basic knowledge of credit and risk management principles
- Strong analysis, problem-solving and issue resolution skills
- Clear and appropriate written and verbal communication skills
- Accurate data entry skills
- Attention to detail
- Proficient in basic arithmetic and algebra
- Excellent time management skills
- Self-motivated with a drive to exceed expectations
- Ability to read, write, speak and understand the English language in a business environment
