Customer Service Associate

hace 5 días


Medellín, Colombia Sola Wood Flowers A tiempo completo

Sola Wood Flowers is looking for a Customer Service Representative to join our team.

We are flexible around experience level, and prefer someone with experience in/around DTC & eCommerce.

**Why work for us?**
- Excellent, above market compensation.
- Great benefits
- Work with a friendly and collaborative group of people working together towards a common goal

**What will you be doing?**
- Helping manage our online community on Facebook and posting on social media.
- Assisting with related tasks, like helping our marketing team optimize our website so that customer needs and questions are solved through our site.

**Requirements**:

- Excellent spoken and written English. You MUST be fluent in spoken English
- Passion for service and creating a wonderful Customer Experience
- Comfortable speaking on the phone with customers.
- Genuine passion for helping customers learn about our products.
- A background in sales or customer service.
- Previous supervisory experience, a definite asset.

**Who are we?**

At Sola Wood Flowers, we are transforming what artificial flowers can be by providing better flowers for less with our affordable eco-friendly wooden flowers

Sola Wood Flowers has grown to ~100 people in less than 4 years and is looking to continue our rapid-growth by building a great customer experience

Application Question(s):

- What is your compensation - all in - expectation per month in USD?
- What eCommerce platforms have you worked with before, if any?
- Are you comfortable talking to customers on the phone?

**Experience**:

- customer service: 1 year (required)

**Language**:

- English (required)



  • Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    This is a full-time on-site role for a **Customer Service Associate** / Back office position at **Solvo Global in Medellin**. The role involves tasks related to customer support, satisfaction, phone etiquette, customer service and ensuring a positive customer experience on a day to day basis. As a front line of support, you will play a crucial role in...


  • Perímetro Urbano Medellín, Colombia Fusion CX A tiempo completo

    If you are looking for customer service jobs or call center job vacancies in Colombia within a structured, performance-driven contact center environment, this role is designed for professionals who can manage high interaction volumes while delivering clear, solution-focused support. Fusion CX is hiring Customer Service Associates for a blended customer...


  • Perímetro Urbano Medellín, Colombia Fusion CX A tiempo completo

    Are you looking for customer service roles or call center jobs in Colombia where you can build strong customer retention skills and help customers stay connected to essential digital services? Fusion CX is hiring Customer Service Associates for our Inbound Retention process in Medellín. If you excel at negotiation, active listening, and problem-solving,...


  • Medellín, Colombia Fusion CX A tiempo completo

    **About the Role** As a Customer Service Associate - Consumer Products Support, you will be responsible for handling inbound customer interactions, resolving issues efficiently, and maintaining accurate documentation across systems. The role requires strong problem-solving skills, attention to detail, and the ability to meet defined service-level targets....


  • Medellín, Colombia Customer Communicator A tiempo completo

    **Company Description** **Role Description** This is a full-time on-site role as a Customer Support Specialist in Edificio Forum at Cl. 7 Sur #42 - 70, El Poblado, Medellín, El Poblado, Medellín, Antioquia, Colombia. The Customer Support Specialist will be responsible for managing incoming customer messages, resolving inquiries, providing technical...


  • Medellín, Colombia Fusion CX A tiempo completo

    **About the Role** As a Customer Service Associate - Pet Services Operations, you will support day-to-day activities related to partner coordination, documentation, and customer communication. The role requires handling high interaction volumes, following defined procedures, and ensuring accuracy across records and approvals. This is a full-time,...


  • Medellín, Antioquia, Colombia Fulfillment Hub Usa A tiempo completo

    Logistics Customer Service Representative – Full TimeLocation: Miami, FLCompany: Fulfillment Hub USASalary: paid in US DollarsSchedule: Full-time | Monday – Friday 8:00am - 5:00pmAbout UsFulfillment Hub USA is a fast-growing logistics and 3PL company providing warehousing, shipping, and fulfillment services for e-commerce, B2B, and retail businesses. We...

  • Bridal Consultant

    hace 2 semanas


    Medellín, Colombia Sola Wood Flowers A tiempo completo

    Bridal Consultant - Customer Service & Sales Join to apply for the Bridal Consultant - Customer Service & Sales role at Sola Wood Flowers. Sola Wood Flowers is looking for a full‑time Bridal Consultant to join our team. The ideal candidate has a background in customer service and sales. You will be helping our customers plan their bridal florals....


  • Medellín, Colombia Savant A tiempo completo

    Direct message the job poster from Savant Human Resources | Employee Management | People Experience Role Summary The Customer Service Representative is responsible for providing high-quality support to clients by responding to inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, problem...


  • Medellín, Antioquia, Colombia Jobifly A tiempo completo

    Title: Jr Customer Service RepresentativeOn-siteSchedule: Full time / M-F 9am-6pm ESTContract: Independent Contract ModelSalary: 850usd + 50 usd (Bonus)The Customer Service Jr role is ideal for professionals passionate about delivering exceptional service and maintaining high-quality standards in a dynamic, fast-paced environment. The ideal candidate will...