Technical Support Specialist
hace 1 semana
Medical tech services company based in Miami, United States is looking for a Costumer Success Specialist with the following profile:
Provide high-quality and accurate resolutions to patients under stipulated policies and procedures, by calling them or answering phone calls that require assistance with connectivity issues that may arise from their home monitors to make sure high connectivity standards are met.
**Responsibilities**:
1- Identify patients that require connectivity assistance with their cardiac devices home monitors.
2 - Help patients over the phone with instructions on how to set up their home monitors.
4- Order the necessary equipment to patients addresses in order to guarantee connectivity.
5 - Provide information to patients that might have questions regarding their home monitors.
6- Follow up on patients issues until its solved.
7- Document any actions regarding patient communications via the company platform.
**Required Skills**:
1 - Bilingual - English / Spanish
2 - Proficiency with technology and computers
3 - High School Completed
4 - Previous experience calling patients for a minimum of 2 years
5 - Active and effective communication.
6 - Costumer service experience.
7 - Work from home
Pay: From $4,000,000 per month
Application Question(s):
- Do you feel comfortable working in different computer softwares for daily work activities?
- Do you feel comfortable troubleshooting electronic devices (patients home monitors) over the phone?
- Do you have experience working in healthcare?
**Education**:
- High school or equivalent (required)
**Experience**:
- Technical support: 2 years (required)
**Language**:
- Spanish (required)
- English (required)
-
Technical Support Specialist II
hace 3 semanas
Bogota, Colombia Johnson Controls A tiempo completoJob Summary: Johnson Controls is seeking a detail-oriented and customer-focused Technical Support Specialist II to join our support team in Bogotá. This role is responsible for providing first-level technical assistance to customers, troubleshooting issues, and ensuring a high level of customer satisfaction.What will you do?Provide technical and...
-
Technical Support Specialist
hace 2 semanas
Bogota, Colombia Johnson Controls A tiempo completoJohnson Controls is looking for a Technical Support Specialist to join our service desk team in Bogota (Colombia). The role is to provide support for our clients in Access Control products and Electronic Security (alarms systems, CCTV). Our service desk team works in a dynamic and stimulating environment with the latest technologies that promotes career...
-
Technical Support Specialist
hace 2 semanas
Bogota, Colombia HUBTEK A tiempo completo**Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services. We have been impacting the world since 2018 and we want to keep...
-
Technical Support Specialist 1- Batch
hace 7 días
Bogota, , Colombia Command Alkon USA A tiempo completoSummary of RoleAre you a Seasoned Support guru that everyone goes to when they have difficult problems? Join Command Alkon's Customer Support team We take pride in being the leaders in supporting advanced construction material industry solutions. We are found throughout the globe in Concrete Batching Plants, Rock Quarries, Asphalt Plants, and much more....
-
Customer Support Specialist
hace 6 días
Bogota, Colombia Sur A tiempo completoWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Logistics Technical Support Specialist
hace 2 semanas
Bogota, Colombia HUBTEK A tiempo completo**Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training** services. We have been impacting the world **since 2018** and we want to...
-
Sales Support Specialist
hace 1 semana
Bogota, Colombia ABB A tiempo completo**Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Bilingual Technical Support Specialist
hace 4 días
Bogota, Colombia GroupCOS A tiempo completoWe are hiring! We are looking for empowered persons seeking for personal growth! We are hiring bilingual technical support specialists. What we offer? - Salary: Payrate starts at $2'800.000 + $200.000 metrics bonus - Training Schedule: Monday - Friday | Timeframe between 8:00 AM - 7:00 PM - Conditions: On Site, located ner Parque de la 93 - Indefinite term...
-
Technical Support Specialist
hace 2 semanas
Bogota, Colombia Veriswitch A tiempo completo**Qualification must haves**: - Post secondary degree preferred - Excellent English communications skills (oral and written). - Good knowledge of basic networking principles (NAT, DNS, TCP, UDP) - Proficient knowledge of SIP protocol (rfc3261), ability to read SIP packet captures (pcap), and basic understaning of RTP, and experience with diagnostic tools...
-
Technical Support Engineer
hace 1 semana
Bogota, Colombia Sutherland A tiempo completoSutherland is seeking an attentive and goal-oriented person to join us as a **Technical Support Engineer 1** typically provides entry-level technical support for diagnosing, reproducing, and fixing software and hardware issues. It includes troubleshoot protocols running on NetApp hardware to assist Customer with problem isolation and resolution. We are a...