Technical Support Specialist

hace 2 días


Bogota, Colombia Sofvio A tiempo completo

We're helping one of our clients, **Zibor Desarrolladores**, hire for a **Technical Support Specialist**.

“Developing the best products and services for our customers.”

Compensation**:COP2.5M - 3.5M/month.**

Location**:Remote (for Colombia residents).**

Skills**:Proficient in L2 support, server administration, AD (Active directory), network engineering, L3 support, and Microsoft 365 administration.**

Responsibilities and more:

- Ensure that the L2 and L3 support team provides timely and accurate support daily, meeting individual and team KPIs.
- Provide precise and timely feedback on processes to enhance and automate them.
- Ensure process compliance.
- Occasionally provide client support.

Pay: $2,500,000 - $3,500,000 per month



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