Epc & Policy Customer Solutions Architect

Come create the technology that helps the world act together

We are a B2B technology innovation leader pioneering the future where networks meet cloud.

At Nokia you will have a positive impact on people's lives and help build the capabilities needed for a more productive, sustainable, and accessible world.

Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.

Cloud and Network Services

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

The team you will be a part of

Within Nokia, you will be part of Customer Services team, covering customer service in different areas such as technical support, account support, operations, maintenance, network design/deployment/integration/transformation, and education. Generating revenue and increasing customer satisfaction through planning, designing, deploying, integrating, optimizing, operating, and maintaining phases.

Architecture (ART) covers the development of end-to-end solution architecture designed to meet specific needs and works as a part of a customer team. Contains the definition of an architecture that comprises an integration design and specification of products and / or services which makeup the solution.

What you will learn and contribute to

Are you passionate about solving problems?
As part of our team, you will:

- Develop customer specific architecture in dedicated area of competence.
- Understand and capture the critical inputs of stakeholders, and translate them into effective requirements and solutions.
- Specify and design effective end-to-end solutions, through the high as well as low level design of architecture, to meet customer needs from a market positioning perspective.
- Develop the full scope of the solution, working across organizations to achieve workable solutions.
- Research, design, plan, develop and evaluate an effective solution in specialized domains to meet customers' requirements and outcomes, thanks to high as well as low level design of architecture.
- Contribute to strategic decisions within professional area.
- Solve complex problems based on sophisticated analytical thought and complex judgment.

Your skills and experience

You have:

- Fluent in Spanish and English (Mandatory requirement)
- The position is open mainly in Colombia, relocation is not provided by Nokia.
- At least 8 years experience on mobile networks and functionality of EPC Core Network and Policy Technologies: GGSN, SGSN, S-GW, P-GW, MME, AMF, UPF, NRD, NPC/PCRF (from Nokia and/or other vendors) - Expert level knowledge.
- Experience on develop HLD, LLD, IP Planning and related documentation to deliver an 3G, 4G and 5G EPC Networks and Policy design.

It would be nice if you also had:

- Experienced with VNF and CNF onboarding and orchestrations
- Knowledge on RSV and/or Mapping tables and Application Assurance (DPI).
- Strong knowledge and experience in Technical Support Services and customer interface.
- Excellent communication, management, and leadership skills, both internally and oriented to customers at high level management.
- Ability to interact with various people and several interfaces within a fast-paced environment.
- Self motivated well-organized individual who can prioritize work and handle multiple tasks, and who can define technical processes and instructions.
- Ability to work and learn independently, proactively and to work and make decisions under pressure

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World's Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.