Inside Sales/junior Account Manager

hace 2 semanas

Medellín, Colombia Upshift A tiempo completo

**Junior Account Manager Profile**

**Role Summary**:This role works closely with Account Managers to ensure smooth operations and strong client relationships. It requires a mix of attention to detail, proactive problem-solving, and a willingness to take initiative in a fast-paced environment.

**Key Qualifications**:

- **Experience in Customer Success or Sales**:At least 2-3 years in a client-facing role, with a strong track record of managing accounts, driving retention, or closing deals. Experience in staffing, hospitality, or tech platforms is a plus.
- **Relationship Management Skills**:A natural relationship builder who can earn trust quickly, navigate complex client structures, and maintain long-term partnerships. Able to handle challenging conversations with professionalism and empathy.
- **Self-Starter & Team Player**:Thrives in both independent and collaborative settings. Comfortable taking ownership of goals and delivering results without constant oversight, while also contributing to broader team success.
- **Tech-Savvy & Data-Literate**:Able to analyze account metrics to inform decisions and prioritize outreach.
- **Results-Oriented**:Focused on client success and expansion. Skilled at identifying at-risk accounts, upsell opportunities, and process improvements to drive revenue.
- **Excellent Communicator**:Proficient in English. Clear, confident, and professional in both written and verbal communication.

**Bonus Attributes**:

- Time management
- Detail Oriented
- Strong Follow-Up Cadence
- Organized

**Experience**:

- Account Management: 2 years (required)

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