Junior Network Technician

**Why Kyndryl**

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

**Your Role and Responsibilities**

As a Network Analyst, you will be focused on maintaining, managing, configuring, upgrading and improving Network and Security Infrastructure.

It is crucial for you on this position to react fast to network anomalies and be able to troubleshoot and resolve issues across different technologies (switches, routers, firewalls, load balancers etc.). It requires good knowledge and experience with different platforms (both hardware and software) and protocols, as well as the ability to troubleshoot communication in all layers of the OSI model. You will adapt customer requirements to the networking environment and also proactively address trouble spots, recommend configuration and make changes.

While working in agile teams, you will keep in compliace with security and infrastructure management process.

Main duties:

- Managing network and security infrastructure
- Troubleshooting and fault analysis
- Network diagnostics
- Providing technical expertise to internal / external parties and customers
- Implementing network changes (depending on skills - from minor to major projects)
- Cooperating across teams and countries on projects.
- Keeping the Infrastructure secure and up-to-date
- Improving network services

**Required Technical and Professional Expertise**

At least 1 years of experience configuring / managing WAN / LAN campus switching networks, WiFi, load balancers and firewalls. In Enterprise environments (on premise / Cloud)

Basic knowledge of LAN technologies like VLANs, STP, EtherChannels, and Cloud-based technologies. Basic knowledge in SDN (SD-Access, SD-WAN, SD-LAN, etc).

Basic / fundation knowledge in at least one of this technologies Cisco Catalyst, WiFi (Aruba, Cisco Meraki), Citrix Netscaler, Fortinet. Foundation in Cloud (Azure, AWS, IBM Cloud, Google ) will be considered a plus.

CCNA approved courses or equivalent in network, load balancers, firewalls, etc.

Basic professional level in English.
**Preferred Technical and Professional Experience**

Knowledge and experience with Phyton or Ansible

Experience working in multi-client, Cloud.

Prefered with certificaction, one Certificate as CCNA, SD-Access, Netscaler, Fortinet or Cloud (Azure, AWS, IBM Cloud, Google).

Any other non technical basic certifications are also welcomed and highly valued (e.g. ITIL, Agile ).
**Required Education**

Technical Diploma

**Preferred Education**

Bachelor's Degree

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**

**Primary Job Category**

Technical Specialist

**Role (Job Role)**

Customer Service Representative

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Professional

**Travel Required**

No Travel

**Company**

(Y013) Kyndryl Colombia SAS

**Is this role a commissionable / sales incentive based position**

No