Technical Solutions Specialist

Cisco Systems is a global leader in technology and networking solutions. Our mission is to power an inclusive future for all by connecting people, processes, data, and things. We constantly strive to transform how people connect, communicate, and collaborate. Join us in our endeavor to craft the future of the digital world.

Position Overview:
As a Technical Solutions Specialist within the Cisco Global Virtual Engineering organization, you will play a meaningful role in supporting Enterprise Networks technologies. You will collaborate with multi-functional teams to provide pre-sales technical expertise, design solutions, and address sophisticated challenges in networking.

Key Responsibilities:

- Technical Expertise:

- Demonstrate a deep understanding of Cisco's Enterprise Networks technologies, product offerings, and industry trends.
- Solution Design:

- Work closely with customers to design and propose innovative, tailored solutions to meet their networking requirements.
- Pre-Sales Support:

- Collaborate with Sales, Partners, and Customers to provide technical guidance and address inquiries, ensuring successful sales cycles.
- Technical Presentations:

- Deliver compelling presentations and product demonstrations to showcase Cisco's Enterprise Networks solutions.
- Problem Solving:

- Identify and troubleshoot technical issues, offering effective resolutions to ensure customer satisfaction.
- Certification:

- Maintain up-to-date knowledge and relevant certifications, such as CCNP or CCDP.
- Multi-functional Collaboration:

- Engage with internal teams, including Product Management, Engineering, and Sales, to improve solution offerings and customer experience.
- Customer Relationships:

- Cultivate strong client relationships by serving as a trusted technical advisor and understanding customer needs.

Qualifications:

- Bachelor's degree or equivalent experience in a relevant field.
- Strong expertise in Enterprise Networks technologies.
- Cisco certifications (e.g., CCNP, CCDP) are preferred.
- Superb communication and presentation skills.
- Demonstrable ability to work effectively in a virtual and multi-functional team environment.
- Problem-solving and critical-thinking skills.
- Customer-focused approach and dedication to customer success.

Why Cisco:

- Join a global industry leader with a rich history of innovation and a commitment to shaping the future of technology.
- Collaborate with diverse, passionate teams to solve complex challenges and drive digital transformation.
- Access continuous learning and development opportunities to enhance your skills and grow in your career.

How to Apply:
If you're a dynamic and tech-savvy professional seeking to make a significant impact in the world of Enterprise Networks, we encourage you to apply. Join us in creating the digital future at Cisco Systems.

**Why Cisco?**

WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, which bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, and caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us #WeAreCisco

U.S. employees have
**access** to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life