Team Lead

hace 7 días

Bogotá, Colombia Medtronic A tiempo completo

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

**A Day in the Life**:We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide.
The team lead supports internal and external customers by managing orders, resolving shipment issues, and handling product inquiries. Manage inventory and pricing adjustments, processes return and credits, gives support to optimize service efficiency. This position will be a hybrid position in Bogotá.

**Responsibilities may include the following and other duties may be assigned**:

- Represent the company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary, may connect customers to appropriate support or field staff
- May manage web-based ordering or registrations, confer with management regarding customer credits, return goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders
- May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments
- May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels

**Required Knowledge and Experience**:

- Bachelor’s degree
- 2 to 3 years of experience in customer service
- Strong leadership skills
- Fluent in English and French

**Physical Job Requirements**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

**Benefits & Compensation**:
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

**About Medtronic**:
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

  • Team Lead

    hace 2 días

    Bogotá, Colombia IntouchCX A tiempo completo

    About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Team Lead

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia AspenView Technology Partners A tiempo completo

    About the roleWe are seeking a highly skilled and leadership-oriented Team Lead – Power BI to oversee our data visualization and business intelligence initiatives. In this role, you will bridge the gap between technical execution and strategic decision-making. You will lead a talented team of developers, ensure the delivery of high-quality, scalable Power...

  • Client Service Team Lead

    hace 7 días

    Bogotá, Bogotá D.E., Colombia Hire Horatio CX A tiempo completo

    Position Summary:To apply for a Team Lead position, you should have at least 3 years of experience as a Supervisor, Team Lead, or equivalent within the BPO industry. We are seeking an individual with hands-on experience in process improvement and project management, advanced English proficiency, intermediate to advanced knowledge of Excel, Gorgias, or other...

  • Team Lead

    hace 3 semanas

    Bogotá, Colombia Accelya A tiempo completo

    Team Lead - Technical Consulting page is loaded## Team Lead - Technical Consultingremote type: Hybridlocations: Colombia, Bogotatime type: Full timeposted on: Posted Yesterdayjob requisition id: SWFP26/_232For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and...

  • Collections Team Lead

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia ScotiaGBS Colombia del grupo Scotiabank A tiempo completo

    AtScotiaGBSwe want you to be part of a team that is always in personal and professional growth, for this reason we are looking for our newCollections Team Lead (English-French)What will you do?• Develop a team of high-performing, subject matter experts with sound problem resolution that focuses on first contact resolution and delivering solutions for our...

  • Team Lead

    hace 2 semanas

    Bogotá, Cundinamarca, Colombia AspenView Technology Partners A tiempo completo

    Build the Future with AspenView Technology PartnersAt AspenView, we are passionate about transforming the way organizations approach technology. We specialize in creating high-performing, nearshore IT teams to help North American clients innovate faster and more efficiently. As we continue to grow, we're looking for exceptional people to join our team and...

  • Data Team Lead

    hace 7 días

    Bogotá, Bogotá D.E., Colombia IQVIA A tiempo completo

    Job OverviewIndependently manage end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Management (CDM) team to provide high quality data management products that meet customer needs....

  • Financial Team Lead

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Hire Horatio CX A tiempo completo

    Position Summary:The ideal candidate must have previous hands-on experience with process improvement and project management, advanced English, experience managing multiple channels including chat and phone calls, and must also be well versed in back office and data entry, We also need someone with experience with CRMs, customer service technologies, and...

  • Sales Team lead

    hace 2 semanas

    Bogotá, Colombia TP A tiempo completo

    Sales Team Lead 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. At TP, we’re looking for a Sales Team Lead who manages and develops a team of assigned Agents to meet and exceed performance, maximize productivity, assure quality, end‑user satisfaction, client satisfaction, and any other relevant...

  • (Senior) Data Team Lead

    hace 3 días

    Bogotá, Colombia IQVIA A tiempo completo

    Job Overview IQVIA Bogota, D.C., Capital District, Colombia – (Senior) Data Team Lead Lead and manage the delivery of data management services for single or multi‑service projects, ensuring high‑quality deliverables, customer satisfaction, and compliance with regulatory standards. Responsibilities Independently manage end‑to‑end delivery of data...