People Operations Lead

Are you looking to broaden your professional experience? Would you like to join a dynamic and inclusive team? This opportunity is waiting for you_ **Aon is in the business of making the best decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as an inclusive and diverse team, and we are passionate about helping our colleagues and clients succeed. **What will a typical day be like?** - Ensure regional delivery of local HR policies, programs, and processes that cannot be effectively executed by centralized HR Shared Services; _ - _Ensure alignment of local policies and programs with regional and global requirements._ - _Act as a primary point of contact for regional payroll vendors and in-country teams to manage the service delivery of payroll._ - _Collaborate with global and regional HR leadership roles (HRBP, COEs, Country HRMs, and global/regional HR Shared Services) to deliver integrated services across the region. HR Delivery and Shared Services Leadership_ - _Provide direction and expertise to the in-country HR teams to operationalize HR administration and delivery, ensure consistency, while accommodating local regulatory requirements, where necessary_ - _Own the development and execution of continuous improvement initiatives in the region to standardize processes, identify efficiencies, and drive additional scope to global/regional shared services_ - _Act as an escalation point of contact for non-routine manager and colleague issues that need a leadership view; escalate to COEs or HRBPs, as necessary_ - _Own development and deployment of colleague/manager self-sufficiency initiatives within the region, including supporting continued rollout of Workday functionality in collaboration with global IT_ - _Serve as expert for Workday and own responsibility for in-country Workday Tier 1 support (Tier 2 WD support will go to Alight)_ - _Coach and develop Country HR Managers and provide performance management feedback as a direct people manager Compliance and Quality_ - _Support country HR teams in maintaining compliance with HR policies, local workforce laws, and regulations_ - _Implement and monitor service delivery standards, service level agreements (SLAs), and quality assurance processes across the región Collaboration_ - _Collaborate with functional resources (IT, Global COEs, HRBP, Country HR, region/country HR leaders etc.)_ - _Partner with HRBPs, COEs, and Country HR Managers to deploy new delivery processes in the region and/or supported by global/regional HR Shared Services_ - _Act as a point of contact for feedback and input from region and country Business Leaders on efficiency and effectiveness of service delivery across the region_ **Skills and experience that will lead to success** - _Experience: 5 years in leadership roles and payroll management_ - _Technical Knowledge: Knowledge of the legislation of Colombia, Peru, Ecuador and Venezuela._ - _Studies and/or specialties: Professional Graduated in Administrative Careers such as Industrial Engineering, Economics, Accounting, Psychology, among others_ - _Languages: Spanish and advanced English_ - _Technological Tools: Excel, Workday_ **How we support our colleagues?** In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile and inclusive environment allows you to manage your well-being and work-life balance, ensuring you can be your best Aon self. In addition, all our colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of work style solutions, but we also recognize that flexibility goes beyond the workplace and we're all for it. We call it Smart Working Our culture of continuous learning inspires and equips you to learn, share and grow, helping you reach your full potential. As a result, at Aon, you are more relevant, more connected, and more valued. Aon values an innovative and diverse workplace where all colleagues feel empowered to be authentic. Aon prides itself on being an equal opportunity workplace. “AON is a company that values people and everyone is important. We are committed to creating and maintaining an inclusive and diverse work environment in which all employees are treated with dignity and respect. At AON, discrimination and harassment against any employee or applicant on the basis of race, ethnicity, color, religion, national origin, sex, gender identity, sexual orientation, or any other status protected by law. Here we comply with all applicable national and local laws and regulations regarding non-discrimination and employment.” **#LI-AE1