IT Technology Country Leader

Are you looking to broaden your professional experience? Would you like to join a dynamic and inclusive team? This opportunity is waiting for you **Aon is in the business of making the best decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. **What will a typical day be like?** - Preparation of the IT Plan and objectives - Act as a connector between business, technology and platforms, keeping business management in charge of IT solutions based on strong teamwork with business users. - IT architecture planning, extension, upgrade and replacement planning of IT equipment taking into account existing guidelines - Provide continuous IT support to business functions, prepare proposals on how to improve the use of IT in different business areas and support/facilitate the decision-making process. - Owner and responsible for the entire IT infrastructure and its continued operation without performance bottlenecks - Decides for any investment in IT and computing expenses and its consistency with the general guidelines - Supervise the proper functioning of Security Administration, User registration, Backup/Restore Operations on all existing platforms in the company and the operation of an effective Help Desk organization. - Responsibility and control over the IT budget and costs. - Preparation of recommendations for the purchase of IT equipment that are in accordance with current policies and approve purchases / changes in the computer system or equipment. - Coordinate the preparation of training plans to ensure a better use of IT in the company. - Manage the IT department of the partner country, work closely with the global and regional IT organization to synchronize activities, provide a good level of service to end users and proactively identify potential problems or bottlenecks. - Coordinate the country's Aon Access administration, help desk, network support, user registration and ensure its proper functioning **Skills and experience that will lead to success** - Experience: No less than 10 years in the area of technology - Education: Appropriate degree in Computer Science, Systems Engineering or related careers with recognition of previous work experience in Technology. Preferably with: Project Management, Agile Work Environments, Advanced English - Have worked in insurance companies or insurance brokers. - Knowledge of the Operation and Organization of Customer Service in the insurance industry - Knowledge of IT operational and user support processes - Superb communication skills (Spanish and English) combined with excellent negotiation and persuasion skills - Experience working in a global environment - Experience in IT Project Methodology **How we support our colleagues** In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile and inclusive environment allows you to lead your well-being and work-life balance, ensuring you can be your best Aon self. In addition, all our colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of work style solutions, but we also recognize that flexibility goes beyond the workplace and we're all for it. We call it Smart Working Our culture of continuous learning inspires and equips you to learn, share and grow, helping you reach your full potential. As a result, at Aon, you are more relevant, more connected, and more valued. Aon values n innovative and diverse workplace where all colleagues feel empowered to be authentic. Aon prides itself on being an equal opportunity workplace. “AON is a company that values people and everyone is important. We are committed to creating and maintaining an inclusive and diverse work environment in which all employees are treated with dignity and respect. At AON, discrimination and harassment against any employee or applicant on the basis of race, ethnicity, color, religion, national origin, sex, gender identity, sexual orientation, or any other status protected by law. Here we align with all applicable national and local laws and regulations regarding non-discrimination and employment.” - #LI-GR1_