International Student Advisor

hace 1 semana

Bogota, Colombia Kaplan A tiempo completo

Job Title

International Student Advisor

**Job Description**:

- The Role
- Main responsibilities and functions- Counselling students who hold a Kaplan offer of study, advising them on course and accommodation options and handling their concerns or objections-
- Using sales techniques, influencing applicants to accept their offer-
- Meeting conversion and enrolment targetsDocumenting all calls and communication with students in Salesforce CRM-
- Working with the team's visa advisor to ensure successful enrolment of all students who pay a deposit and confirm their place on Kaplan's programs-
- Working on conversion for other markets from time to time as assigned by your line manager- About you

To be successful in the role you’ll have the following:
A university degree, ideally from a country other than your native country-
- Demonstrable track record in a sales or customer service role and experience working towards team and individual targets-
- Enthusiasm for outbound sales and cold-calling, putting your influencing skills to good useStrong attention to detail and ability to learn multiple products quickly-
- Exceptional customer service skills and a willingness to go the extra mile for students and their parents, sponsors and guardians-
- An ability to prioritise effectively and manage time under pressure, keeping a cool head-
- A high level of administration and organisational skills-
- Patience and proven problem-solving skills-
- A high level of enthusiasm and personal commitment-
- The ability to work independently and to deadline-
- Cultural awareness and sensitivity-
- Willingness to work flexible hours where required (including some weekends during critical periods)Also, desirable would be:
- Experience using Salesforce CRM as a sales tool-
- Study abroad experience/ International student graduate-
- Awareness of Tier 4 and or F1 student visa requirements-
- Fluency in an additional languageApplication method and closing date
- Employment is conditional upon successful completion of professional reference checks_

Location

Bogotá, COL

Employee Type

Employee

Job Functional Area

Sales & Customer Services

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