Associate Manager
hace 4 días
Sutherland is seeking an organized and goal-oriented person to join us as a Team Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you
**Managers in this role get to**:
**Impact the Bottom Line**:Drive the performance of a team of Consultants, meeting and exceeding all KPI targets.
**Strengthen Relationships**: Manage attrition, shrinkage, and other critical metrics of the team.
**Influence the Lives of Others**:Coach and mentor Consultants, providing feedback and performance management.
**Keep Management Updated**:Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time.
**Qualifications**:
- Be able to work in MS Office
- Be able to work in a fast-paced environment
- Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
- Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
- Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
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