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Office Assistant

hace 3 semanas

Desde casa, Colombia Interstaff LLC. A tiempo completo

**Office Assistant - Law Firm - Client Intake (USA) - Remote, Work From Home**
- **$2.750.300 - $3.250.000 COP Monthly**:

- **Full-time, remote position**:

- **Company in USA**:

- **Opportunities for growth**

Interstaff LLC is a global staffing company searching for a **qualified Office Assistant - Law Firm - Client Intake - Remote** to work for one of our third-party clients.

We are seeking a detail-oriented and organized **Office Assistant - Law Firm - Client Intake** to join our legal team. **Intake Specialist / Legal Assistant (Bilingual, Remote)**. The Intake Specialist is an integral part of generating new business for the Firm and must recognize a qualified case or other specific types of legal matters when they hear it. The Intake Specialist must have the skill to turn a potential case into a client. In addition to working with other departments within the Firm, the Intake Specialist may be tasked with additional duties and/or special projects.

**Responsibilities**:
1. Client Intake:

- Gather essential information on new matters and input it accurately into the database in regarding potential new matters.

2. Customer Service:

- Excellent customer service and tele-sales skills, with the ability to turn a potential case into a client by building a strong rapport with each potential client.
- Handle incoming and outgoing calls to prospective clients who need an attorney, analyzing clients' situations and following up to obtain documents and signed retainer.

3. Document Management:

- Keep track of potential cases and follow up on schedule while collecting necessary documents from clients and updating the case database in a timely manner.
- Prepare and manage the distribution of retainers, fee splits, and letters declining representation as required.

4. Legal Document Preparation:

- Respond to interrogatories and request for the production of documents.
- Prepare document production, including redacting privileged information and Bates numbering documents.

5. Scheduling and Preparation:

- Coordinate and schedule deposition preparation sessions with clients, depositions, and mediations.
- Calendar hearings, court dates and other legal scheduling for both the attorneys and clients involved.

6. Language Interpretation:

- Provide interpretation services from Spanish to English during client interviews, meetings, and when preparing clients for depositions.
- Provide legal document translation services from English to Spanish as requested by attorneys

**Qualifications**:

- Fluent in both Spanish and English at a B2 level minimum, with exceptional written and verbal communication skills in both languages.
- Previous experience as an intake specialist is required.
- Strong organizational skills and attention to detail for document management and database entry.
- Able to work independently and/or in a team-setting with a high level of productivity.
- Familiarity with legal procedures, document production, and confidentiality protocols.
- Ability to manage multiple tasks and multi-task efficiently in a remote work environment.
- Experience with interpreting in legal contexts is highly desirable.

**Working From Home**:

- Fluent in spoken and written English
- Good American accent
- Quiet home office work environment
- Willing to work in US PST time zone
- Fast and reliable internet connection of at least 25MBPS with internet back-up available
- Dependable electricity with power back-up available
- At least 8-gen i3 processors, 8GB RAM, and Windows or MAC, SSD Disc

Pay: $2,750,000 - $3,250,000 per month

Application Question(s):

- Are you able to work during 8am-5pm EST, Monday through Friday?

**Education**:

- Bachelor's (preferred)

**Experience**:

- USA Law Firm: 1 year (required)
- Legal: 1 year (required)
- Law Office: 1 year (required)
- California Law Office: 1 year (preferred)

**Language**:

- English at a B2 level or above (required)