Account Manager

hace 3 días

Medellín, Colombia SD Solutions A tiempo completo

SD Solutions is looking for a talented **Account Manager** to join our team and serve as the first line of contact for our American authors. As an Account Manager, you will offer customer success, proofreading, formatting, and project management services. You will coordinate efforts between authors, editors, designers, and other team members to ensure the successful publication of books.

Company offers a hybrid format of work: (hybrid office visit - 3 days in the office/2 remote). The office is located in Edificio Select, Cra. 29c, El Poblado, Medellín, Antioquia, Colombia.

**Responsibilities**:

- Offer excellent customer success, proofreading, and formatting services to our American authors.
- Coordinate activities between authors, editors, designers, and management to ensure the timely and accurate completion of book publications.
- Follow established book publishing processes and procedures to deliver high-quality products to authors.

**Requirements**:

- English Native or bilingual
- Excellent spoken communication skills.
- Relevant experience in customer success, proofreading, formatting, or project management.
- Good time management skills.

**About the company**:
**NDA, AI Publishing Platform** revolutionizes publishing with AI, making it fast, affordable, and accessible. Authors can publish in under 30 days with support for editing, design, and distribution to major retailers. Offering Print-on-Demand, eBooks, and Audiobooks, the company ensures a seamless experience with a user-friendly platform. Join a global community of storytellers and bring your story to life

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