Delivery Manager

**Job Description** We Believe in Better** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us **Learn more about Unisys and our key solution offerings**: Unisys, Stealth, CloudForte®, InteliServe **What success looks like in this role**: **Summary**: DWS Consulting delivers the capabilities and transformational outcomes from our portfolio which enables customers to break through barriers. The Delivery Manager is accountable for directly managing the overall consulting engagements to deliver these outcomes. With our growth rate accelerating, DWS Consulting is looking to augment the capacity of the team globally. **Responsibilities**: - Develop and maintain relationships with senior key stakeholders throughout the lifecycle of the delivery. - Serve as the primary customer interface regarding engagement execution. - Consistently delivers high value, "client ready" work with mínimal supervision. - Manages engagement life cycle deliverables including: - Engagement Estimation - Scope and Deliverables Management - Financial Management - Resource Management - Engagement Scheduling and Status Reporting - Monitor the progress and achievement of deliverables and milestones. - Risk, Assumption, Issue, Dependency and Change Management - Post Implementation Reviews and Lessons Learnt - Engagement Closure - Actively participates in the delivery of: - Quality Management - Communications - Facilitates project meetings - Manages all project related records - Escalates matters regarding the delivery of project services and outcomes as appropriate - Applies business process methodologies to client business problems. Combines knowledge of business process methodologies with a deep knowledge of their domain and/or solution to sell, design and deliver a full range of solutions - Leads and/or supports the implementation of change management, business process redesign or information planning - Consistently achieves or exceeds engagement revenue, margin, service level objectives and quality targets. - Effectively manages engagement risks, identifying and promptly notifying senior management of the potential impact of such risks and alternative approaches to mitigating them. Client Relationship Management - Builds 'client for life' relationships. Interfaces with the client's technical executives to understand their business challenges and recommend innovative integrated business solutions. - Participates in new business opportunities and add-on opportunities that result in profitable revenue growth within the client. - Manages the performance of internal and external service providers in order to ensure the implementation of deliverables and resulting client satisfaction. Interfaces with sub-contractors. - May write accurate and effective statements of work so that both the client and Unisys staff understands the project expectations and roles. May create change orders when additional work is required is outside the original contracted scope and/or services proposal. People Management - Advocates and models a strong focus on performance management, development, career growth, engagement, and diversity within the practice. - Attracts and appropriately motivates professionals to achieve or exceed growth, productivity and profitability targets. - Provides appropriate mentoring, feedback, training and development opportunities to help individuals within the practice reach their full potential. Business and Industry Skills - Knowledgeable in one or more domains. - Stays current with information management / technology / IT Infrastructure industry, competitor and vendor strategies, technologies and offerings. Conveys a high level of professionalism and a focused commitment to excellence. - Forecasts, plans, implements and reviews financial and people resources in order to meet defined business requirements in line with company strategic plans, targets and objectives. Defines goals and contingencies. - Communicates in an open, candid, clear, complete and consistent manner. Listens well and gives full attention when others are speaking. Demonstrates maturity, self-confidence and self-control in formal and informal interactions. - Understands the meaning and implications of key financial indicators. Analyzes, integrates and utilizes financial data to accurately diagnose business realities, to identify issues and to develop strategies and plans. - Maintains absolute integrity while balancing the potentially conflicting objectives of