Customer Service
hace 2 semanas
Multinational company expanding operations is looking for 2 Bilingual analysts for our growing service operation.
REQUISITES
Good command of English, spoken and written. B2- C1.
Empathetic, service-oriented attitude.
Self-managed and Self-started attitude
Highly analytical, and able to learn new tools and software quickly.
Call Center experience - 6 Months desirable but not required.
**MAIN RESPONSIBILITIES**:
- Manage Operation´s inventory
- Create and keep updated the parameters in our integrated System Management
- Manage reports related to the operation.
- Investigate the possible causes of the same and provide solutions within the scope specified for the position.
- Escalate cases as needed according to defined procedures.
- Maintain up-to-date case tracking and reporting systems.
- Maintain close communication with superiors and peers on progress and issues encountered.
- Actively participate in meetings to which he/she is invited.
**Salary**: 2 M negotiable based on experience/ profile.
Tipo de puesto: Tiempo completo, Indefinido
Salario: $1.800.000 - $2.000.000 al mes
Idioma:
- Ingles (Obligatorio)
-
Customer Service Analyst
hace 1 semana
Bogota, Colombia Citi A tiempo completoThe Customer Service Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...
-
Customer Service Representative
hace 2 semanas
Bogota, Colombia WindshieldHUB, LLC A tiempo completo**About Us** WindshieldHUB is one of the fastest-growing on-demand service providers in the United States. We pride ourselves on delivering best-in-class customer service to our clients, maintaining a solid vision and tradition. Our commitment to excellence drives us to expand our team with talented professionals who share our dedication to customer...
-
Customer Service Representative
hace 3 días
Bogota, Colombia Sagan A tiempo completo**Job Title: Customer Service Representative - Latam** **Location**:Remote (EST Timezone) **Work Schedule**:Monday - Friday, 7 AM to 4 PM EST The Customer Service Representative plays a vital role in ensuring customer satisfaction by booking service appointments and handling inquiries with professionalism and empathy. This position requires a team player...
-
Customer Service Representative
hace 2 semanas
Bogota, Colombia Charger Logistics Inc A tiempo completoJob Title: - Customer Service Representative- Location: - Bogotá, Colombia- Category: - Customer Service- Experience: - Entry-Level**Job Description**: **Description** Charger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics...
-
Customer Service Manager
hace 5 días
Bogota, Colombia Rappi A tiempo completo**YOUR NEXT STEP IS AT RAPPI!** Rappi is one of the first Latin American unicorns and a start-up that continues to focus on growing and making life easier for our users. As a company, we seek to continue improving the services we already offer, add more to our offer and continue expanding throughout the Latin American continent.**Role Objective**: -...
-
Customer Service Agent
hace 5 días
Bogota, Colombia Fygaro A tiempo completoCompany Description Fygaro is an eCommerce business builder that enables entrepreneurs and businesses of all sizes to sell online. Winners of the Visa Everywhere Initiative 2020, Fygaro is a leading technology startup focused on helping SMEs and entrepreneurs in the LAC region adopt e-commerce in their business strategy for continued growth. **Job...
-
Customer Service
hace 6 días
Bogota, Colombia HumanCentric A tiempo completoYou Will Be Responsible For_ - Providing high quality, customer-focused service by solving customer problems quickly and efficiently; - Engineer solutions by providing instruction and education to customers, Ordering replacement products, and processing refunds and exchanges; - Triaging and escalating customer needs and requests as needed; - Systematizing...
-
Customer Service Coordinator
hace 2 semanas
Bogota, Colombia Kellogg Company A tiempo completoCrece con nosotros como **Customer Service Coordinator **en **Kellogg. **Serás responsable de** **garantizar el cumplimiento de los targets de servicio en línea con las expectativas de los clientes, asegurar la disponibilidad en góndola de nuestros productos y dar soporte logístico a las distintas cadenas en cuanto a procesos colaborativos y eficiencias...
-
Customer Service Agent
hace 1 día
Bogota, Colombia Betsson Group A tiempo completo**BOGOTA** OPERATIONS **CUSTOMER SERVICE AGENT**: As Betsson continues to grow across Latin America, we are looking for a Customer Service Agent to join us in Bogotá! RECRUITER MARIA FERNANDA GONZALEZ **THE WOW**: You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your...
-
Customer Service Agent
hace 2 semanas
Bogota, Colombia Supporto Consultoria Integral S.A.S A tiempo completoCall center Agent para nuestras cuentas de Customer service para una empresa de garantias donde tu labor sera brindar informacion sobre el estado de las solicitudes y agendar citas para los clientes que requieran soporte tecnico de sus productos Para el proceso necesitarás: Vivir en Bogotá- inglés B2 Entrenamiento presencial de 6 semanas de lunes a...