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Customer Contract Coordinator Iv

hace 3 semanas

Bogota, Colombia Medtronic A tiempo completo

**Careers that Change Lives
**Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

**A Day in the Life**
Responsibilities may include the following and other duties may be assigned.
- Collaborating with team-members and internal stakeholders to set-up and maintain customer pricing and contracts in a timely and accurate manner.
- Focusing on the financial accuracy of high impact business programs.
- Conducting in-depth research under close supervision to resolve discrepancies.
- Identifying basic opportunities to improve contract processes to better serve internal and external customers.
- Communicating with internal and external customers and vendors to provide world class customer service and quality assurance support.
- Providing a high level of professional support and partnership with key stakeholders.
- Proactively identifying root cause, trends, issues, barriers and knowledge gaps in an effort to reduce discrepancies and increase customer satisfaction for limited scope areas.
- Demonstrating a high level of ownership.
- Providing governance and support for outsourced work.
- Provide analytical support of other pricing activities as assigned, including: preparing price exhibits, creating various price upload files and maintaining master product files.

**Must Have: Minimum Requirements**
- High school degree.
- Fluent English level.
- 1 or 2 years experience working with data processing, data entry, customer service, logistics, payable accountants or related areas to back office.
- Very good critical thinking.
- Familiarity with data analysis concepts.
- Excellent communication skills.
- Team player.
- Proficiency with MS office (Outlook, Word, Excel, PowerPoint, etc.)
- Demonstrated ability to collaborate within a changing team environment.

**Nice to Have**
- Bachelor's degree.
- Nice to have reporting and analytical experience.
- Nice to have medical Device Industry experience.
- Demonstrated ability to communicate effectively (written and verbal) with customers/patients/business partners to answer questions and to resolve issues according to department protocols and requirements
- Proven ability to produce consistent, detail oriented, quality work.
- Experience working with technical information.

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)