Logistics Customer Support

hace 2 semanas


Medellín Antioquia, Colombia Talentek By Hubtek A tiempo completo

**Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology** services.

As a **Logistics Customer Support, **you will analyze, interpret data, and provide logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions.

**Some of your responsibilities are but are not limited to**:

- Track and trace loads and update their status in the systems (loadboards, portals and TMS).
- Confirm that drivers are on the move and adhering to schedule.
- Dispatch trucks for pickups and deliveries.
- Take care of expedite shipments.
- Track specific shipments every 2 hours.
- Keep customers informed with timely updates on shipment progress.

**Minimum requirements**:

- **Studies**:High School Degree is **required**. Desirable (but not required) studies in International Business, Business Administration, Foreign Languages, Logistics, Accounting, Finance, or administrative related. Other studies are also considered.
- **Experience**:Minimum of 1 year in **bilingual customer service, handling inbound and/or outbound calls**, or similar phone-based support roles. Experience in logistics is a plus.
- **Language**: Good English skills. B2+ or higher is preferred.

**Perks**:

- **Schedule**:Monday to Friday from **7:00 a.m. to 4:00 p.m. **or **8:00 a.m. to 5:00 p.m.,** following the American Calendar.
- **Contract**: Indefinite term contract + Benefits.
- **Location**: Only for **Medellín,** **Colombia**. This position is **100% remote.**:

- **Salary**:$2.266.000 COP + Connectivity Aid + Commissions ($100 - $150 USD) + Yearly Salary increase ($350 USD).

**Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?**

Tipo de puesto: Tiempo completo

Pregunta(s) de postulación:

- ¿Cuál es tu aspiración salarial mensual en $COP?

Idioma:

- Inglés (B2+ o superior) (Obligatorio)



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